Claire's, Allen TX

The staff was helpful and fun. Great selection of goodies for my spoiled granddaughter.

Had the sweetest girl help us! She was so great and made my daughter's piercing such a wonderful experience. Brenda did such an amazing job and we will definitely be stopping at this location in the future

Super expensive. 2 lip glosses and 2 small stuffed animals
57.00 dollars

Bought new ear rings for $65 and while buying sales person said rings can be exchanged and cannot be returned. Studs were not holding on to the ring so we tried for exchange and sales person rejected saying no exchanges and also said the ear rings are used. I never go to this Clairs again. Staff does not KNOW about the products and policies. Before committing anything to customers they should know policies. They are very rude.worst experience ever.

I visit this location quite frequently and it has always been a great experience. I take my daughters, their friends, nieces, etc. I've had two of my daughter's ears pierced there and always recommend this location to my friends and coworkers.

Today when I went in, there were two customers, a male and female, that were literally yelling at the two young Claire's employees. They were demanding a refund of a pair of piercing earrings (I'm glad they don't accept returns on piercing earrings!). They were way over the top rude and the man was definitely trying to scare these poor girls. I actually said something, which I think made the girls feel a little more comfortable, but the couple ignored me and continued demanding their money back.

This review is not so much about the terribly people that were yelling at two girls who presumably had nothing to do with the original sale, but more so about how professional the two girls remained. I think I was angrier than they were! They kept their cool and stayed their ground, even when Mr. Macho started pushing harder. When the couple finally left (after making one last threat), the two girls went about their business, helping me, my daughter, and the rest of the customers.

Kudos to the both of you!

Super crowded in a tiny store. They had to close early for to shortage of staff, I guess it was a Christmas/New Year rush. Other than that, they sell pretty accessories such as make-up, jewelries etc.