Classic Granite & Marble, Inc, El Paso TX

All the reviews seems good, but unfortunately today I stopped by this business looking for a new store asking for a quote. This guy very unprofessional, pretty much wasn't interested in helping me out with a Granite countertop that I was looking for. Brown shirt, short hair Mexican looking. He didn't even bother to look at my sample granite I had with me. I'm a contractor here in El Paso, will definitely take my business somewhere else.

This places selection is the best in town! Almost paid double at a near by granit yard for something I liked only a little. I walked into this place and found three that I loved. They were fast and the end result is beautiful!

Quick, professional and do great work. I had them do countertops and backsplash. Amazing work.

***UPDATE***the owner called and we talked things out. Just shows what type of person he is. He really does care and has great communication from start to finish and even after install. He offered recaulking to make things right. I strongly recommend this company to anyone looking for the best service and product.

This is a well overdue review since i wait a few months after install to write one. First off the owner is very nice and pleasant to talk to. He really goes above and beyond to find exactly what you're looking for and explain every step of the process. That being said the same can not be said about his employees. The countertop was missing a hole for my water purifier and it was even on the design plan. No big deal, i called the office and they told the crew to cut it. The crew did not even bother to take it outside nor seal the kitchen off and drilled the hole right there. A ton of very fine dust filled the entire house and even reached the second floor. At first everything looked fine until a few weeks passed and noticed mold was building up in the sink. Upon further inspection, I noticed they did not even use silicone to seal the gap between the sink and the countertop. They just used regular caulking and called it a day. I understand they can run out of material but there is a Lowe's by my house not even 3 mins away. I would have even let them use mine! They also used regular caulking to seal all gaps on the countertop. Now I have to clean and reseal everything on my own.
I would recommend this company for their price and the owner though. I did not call them to see if they could fix it because of the current situation with the COVID-19. I would also have them do the install except next time I would be there to check every step of the installation process.

Great customer service! Efficient from start to finish. Wouldn’t go with any other provider.

We hired this company to do our kitchen and bathroom counter tops and we are so happy we did! Classic was on time every time, from initial visit to measure, to templating and installing. They were very clean and professional throughout the whole process. We had no trouble picking out what we like since they keep a very large inventory. I truly recommend this company for the best on time service and craftsmanship! Thank you Junior!

Be forewarned, this company will scratch your walls and brand new cabinets and then hide behind their paperwork “incidental” scratches and will not repair. Got a quote to repair the damage they did to our new cabinets $800. Left the “finished” job without properly sealing the granite and not cleaning caulking off of it currently. Installed sink wrong and had to redo. Do not recommend.

We decided to remodel two bathrooms and our kitchen a few months ago. We decided to go to Classic Granite & Marble to look for options and we couldn’t be happier. They had great selection but most of all great service. Gerardo was such a gentleman helping us with all sorts of options and giving us great prices. When we decided which countertops to buy for each room, Gerardo worked as hard as he could to get us the product as fast as he could. We are extremely happy with the final product. Our bathrooms and kitchen look fantastic. Thank you very much Gerardo!

Customer service was excellent. I had a ton of questions and decisions to make. They were patient and made our kitchen look incredible!

I actually give them no stars. We went and looked at there showroom. They were friendly and had a good selection. They sent a gentleman out to measure our kitchen and bathrooms. We had picked the granite and tile out and said they would call the next day.
That never happened. We called 4 times and were told 4 times they were going to EMAIL it right away. This went on for over a week. Each time we were told they were going to send it right away. NEVER HAPPENED. They obviously don't need or want business.

When we decided to remodel our kitchen; we knew we wanted granite counter tops and a great back splash to tie everything together! We walked into Classic Granite about an hour before closing. Perla greeted us with a smile! Perla's professional eye was exactly what we needed when we started picking out the granite and back splash! Perla even stayed late so we could make our selections! The very next day Junior came out to our house to take measurements, and was able to give us a quote in two days. I loved the fact that they helped us same money on our back splash! Now our kitchen looks beautiful, and I cannot wait to have a party! Thank you Perla and Junior!

We have used Classic Granite & Marble twice now and they have been fantastic to work with. First they installed our beautiful granite kitchen countertops AMAZING. Second project was the kitchen backsplash. We highly recommend this company, the service is outstanding. Thanks Junior

The best customer service in town. The installation was even better. Very easy to work with and I enjoyed the entire experience.