Commercial Ice Machine Co, Odessa TX

This place is a scam stay away! Sold us a defective ice machine and charged us thousands in repairs when it’s under warranty. There repair team doesn’t fix anything charge $120 an hour to fix all they do is stand around. Don’t buy from them!

I bought an ice machine and it ran for a little over 30 days and stopped working. Commercial ice isn’t willing to help us out because the warranty is only good for 30 days. They are pushing us to lease a new ice machine. Why would we lease when we paid full price for a machine that we thought would last? Come to find out, the machine wasn’t even refurbished. It came straight from one place to our business without them checking it. We over heard a conversation confirming this. We were also told that if you lease a machine you get first priority if something goes wrong. In other words, if you spend your hard earned money to BUY the machine, you get screwed if it breaks.