Complex Community Federal Credit Union, Odessa TX

Been in line for 1 hr. Far right side toward the southside. I have never been in line this long. Then again idk what the truck i was behind was doing. Just very irritated how long the line was taking.

Have been leaving messages w Marjorie for awhile now and no return calls. When I have spoken with her in the past she is extremely rude and unprofessional. Sad that they have people like this representing CCFCU.

I've had more than one bad experience with Beatrice from the collection dept. She called demanding money that day or else there's nothing that can be done, even though I had explained to her multiple times that I had no money at the time. She said she would get back to me with a loan officer. I never got a call back. Then I called a loan officer Alex, great people skills he was able to get me an exact amount from the collection dept.to get my account current. Now I got my account current to that amount, again spoke with Beatrice shes demanding more money and cutting me off when speaking.

Christal in loans is the best she has helped my husband and I with our credit so much and with our vehicles. As long as she works there we will bank there with 1000% satisfaction. Amber is also so sweet and welcoming whenever we step foot into complex:) If your looking to fix your credit I highly recommend Christal Marquez she is always going above and beyond for us.

Very good at first, but signed paperwork with them to stop ALL overdrafts and my account is yet again negative! Will be looking for another bank asap, tired of their runarounds and not doing their jobs correctly.

Very bad experience with Deanna Molina. Very rude and unprofessional.