Convict Hill Floor Covering, Austin TX

I had a great experience on a master bath and partial kitchen remodel with Christian and her team. They were communicative and professional throughout. Everything was efficient and I knew what to expect at every stage of the process. Would definitely use them again!

Thank you so much for your help with the carpet selection, ordering, scheduling, and installation. Your communication was amazing and I loved how open & friendly y’all were every step of the way. Also—can I just tell you how much of professional Luis is? He is absolutely wonderful—at his job, and as a person. You have a fantastic shop and an even better team. I’ll never go anywhere else. Thanks again.

We used Convict Hill Floor Covering for a complete master bath and closet remodel. They were amazing to work with! Christian and Courtney were very communicative throughout the process and always quick to respond to questions. Everyone who worked on the remodel was friendly, professional and dependable. I will absolutely be using them again for future house projects.

I have done several floor coverings (carpet, wood) with Convict Hill over the past few years and they always do an amazing job and I highly recommend them

We had wood installed on the stairs/landing and carpet installed in all upstairs rooms. Both Christian and Courtney were so helpful with everything from picking the flooring (very patient) to being available during the installation. The entire install team was professional, courteous and hard working. We hope to use Convict Hill Floor Covering again soon!

We have just replaced all the carpeting in our home (bedrooms and upstairs game room) using Convict Hill Flooring. We are delighted with the results. Our carpet is beautiful and feels wonderful under foot. The installation team did a wonderful job and Christian and Courtney were helpful from start to finish. We have used other flooring companies in the past, but this experience was above and beyond. Highly recommend!

I've worked with Christian and Convict Hill Flooring twice now for major flooring projects. I have zero complaints! Both experiences have been as good as it gets. Christian hires great workers who are dependable, professional, considerate and know their stuff! I would have no hesitations hiring Convict Hill again!

It was a great experience working with Christian and Convict Hill Floor Covering on our Master Bathroom Renovation. All aspects of the crew from demo to completion were professional and took pride in their work. We couldn't be more pleased with the finished product and appreciate how Christian would promptly address our questions and concerns. We will definitely use Convict Hill floor covering for future projects.

Christian really understands good customer service. She truly cares. Her crew came out on schedule and immediately began working. They were polite, quiet, and very competent. I was very impressed with their diligence and professionalism. I highly recommend this company!

This is the second project I have had completed by Convict Hill Floors, after being referred to them, and both the tile and wood installation were done exactly as promised. The work is perfect - and I am picky. The crew went above and beyond on my latest floor install to give me exactly what I was looking for, even though it was harder and made the install much more complicated. Christian responds to questions promptly and does what she says she will. Quality and selection is great. Highly recommend.

We met with Christian, during Covid times, by appointment at the store. We didn't feel rushed as we looked over samples and asked plenty of questions. We selected a LVT and made the arrangements for having it installed.
The installation went very well. All of the installers that worked at our house wore masks and kept everything clean. The results were fantastic. We are very pleased with the entire process and look forward to working with Convict Hill Flooring in the near future.

Absolutely! The men WORK HARD.
The lead man remembered our home and HE was the one that installed our carpets last time - He said he has been with you for over 18 years - we talked another time and he thinks it’s 20! He was VERY professional and a GREAT leader to the men.

You have a top notch outfit!
We LOVE our carpet!

Christian helped us decide on the right carpet for our home. She came out promptly with mask to measure, and was very quick to give us a quote, as well as some less expensive options that we had asked for. Her workmen were efficient, on time, and worked hard to get the work done in one day. Overall, this was a very good experience for me and my family.

Christian and her crew did a great job on our wood floors and fireplace redo! From start to finish everything was very seamless and professional. Can’t wait to work with her again on future projects!

I hired Christian and her crew with Convict Hill Floor Covering to replace carpet in my home. They were professional, on-time, personable, and very helpful to me in recommending what would work in our room. I appreciate that they took Covid precautions seriously. Happy to support a local, woman-owned company with competitive pricing, versus using a big box. I recommend this company and will hire them again.