Courtesy Air Conditioning & Heating, Houston TX

Courtesy A/C has been my service for close to 20 years and I think the world of them. They are super responsive and appreciate their customers.

I contacted this company after seeing they were locally owned and had been in business for many years. They were able to schedule a repair for my HVAC system for the same day. While refilling the coolant in the compressor, he explained how everything worked and how the parts typically fail or lose coolant over time and explained the pros and cons of replacement vs repair. Very professional and trustworthy!

Brad is fast, honest, and professional. He educates the customer rather than exploits their ignorance and is someone you can trust. He’s my personal HVAC tech and I won’t be switching.

I heard about Courtesy Air through a referral. Dave and Brad were responsive and patient as I decided which new HVAC system to select. They provided an initial 3 quotes labeled as Good, Best and Better. When I decided that I wanted to consider a varias speed A/C system, they sent me 3 more quotes. It was a hectic month for me, so I was not able to provide a quick response regarding the selection of HVAC system. Dave never pressured me. He was thorough in his explanations and answered my many questions. Furthermore, we have connections to a friends that owns an A/C business in East Texas, so I sent them quotes. The friends communicated that the quotes were pretty on target. Lastly, Courtesy Air were timely with the installation. They arrived on time on the install day on and they completed the job the same day. No concerns whatsoever with timeliness. Unfortunately for me, I will need to install another HVAC unit in the next year or two; Courtesy Air will have my business’s again. I highly recommend them.

Brad and the team are amazing! Always available, friendly, and professional. 10 out of 10 highly recommend!

**Update: Dave came out to fix the issue and we're pleased with the final result. **

During the heat of summer last year, our indoor evaporator coil stopped working and we did not have a functional HVAC system for several days. We called Courtesy Air Conditioning & Heating because they had high ratings and a lot of 5-star reviews. Jeremy arrived as the technician and installed a new indoor evaporator coil. However, during the process he said that the unit will make a "buzzing" sound even though it's working properly, but that he'll come back to fix it if we can't stand the noise. Well, sure enough, we couldn't stand the noise, and Jeremy ghosted us.

This is a great family run business that takes care of their customers. They are responsive to calls and the service techs pay attention to detail.
I highly recommend them for your air conditioning needs

Mike was amazing! Very kind and helpful. And prices are very reasonable. I highly recommend!

Brad was really great to chat on the phone about my AC issue and he was responsive in getting to my house to troubleshoot. From the get go he was informative about what he was going to try with my carrier unit and was transparent about why he was taking the steps he was.

I appreciate that Brad was educational about my unit, asked questions to understand, explained what he could to me, and overall provided great customer service.

This guy is no nonsense, honest, and I really appreciate the care and pride he has for his work.

First time calling Courtesy Air. Brad was very responsive and was able to diagnose the problem fast. They have definitely earned my business going forward.

Excellent service- very professional and.same day. Will be calling again for all my AC service and repairs.

Tom on the phone was super helpful and nice and Jeremy (tech) came out and evaluated the unit and gave an honest opinion to address the issue

Good and prompt service

Recommend them…

Called Dave at Courtesy Air for a minor A/C concern after having used them in the past for a significant repair. Dave and Courtesy Air are the most professional and honest group of A/C technicians I have ever utilized in over 25 years of home ownership!

It is so refreshing to call a company that is honest. With the cold weather upon us, it is necessary to have your heater and thermostat working properly. The service was the best! I highly recommend them. It is not often that you say this was a pleasant experience!

The technicians at Courtesy are always on time and professional. I used another a/c heat company for over a decade and was tired of the constant price increases plus the long turn around time! I am very happy I found Courtesy and have been using them for the last five years! I used them at first on my parents much older home with great results. Recently I needed my furnace repaired the only hold up was waiting several months for a back ordered part. However, they came out last week and quickly repaired the furnace just in time for our first cold snap! I will use Courtesy again!

Kudos to Brad for having a resource available in short notice as my wife and daughter were home with no cold A/C on a hot Summer day.

Special thanks to Mike Roach who was the technician who replaced our capacitor and thoroughly checked out our system. Mike is sharp, great bedside manner, explains the process and engages the client.

Courtesy Air is an awesome outfit with intelligent folks, professional, highly communicative.

Called Courtesy Air late in the evening and they were able to come out the next morning. Mike was great, very professional, and showed me exactly what needed to be replaced and why. Will use them again in the future.