Courtyard by Marriott Lubbock Downtown/University Area
Address | 308 Avenue V, Lubbock, TX, United States |
Phone | +1 806-368-8403 |
Website | marriott.com |
Categories | Hotel, Meeting Planning Service |
Rating | 2.9 7 reviews |
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Courtyard by Marriott Lubbock Downtown/University Area reviews
7It's close to the highway so it can be kind of noisy with traffic. They have joined the coalition of hotels that offer half shower doors so one side of you is always cold and water spills out, so that's never fun. Plus the water itself was hard to adjust, temp wise. But the people were very nice and friendly and I liked the general room set up.
Lied about hot tub closed then would not cancle room even though we just booked! Crazy no respect or care for customers just take my money and tell me to leave if I don't like it crazy!
Will be reporting to customer service and Marriott world thanks for nothing and no help at all had medical condition and still told i would have to pay for something that is not usable!
Thank you to all the staff from front desk you housekeeping to FB. They seemed to enjoy working here so that’s a reflection on Mgt. I wish the hours for the cafe houses were better. 600pm open is pretty late.
Lots of problems.the floors and walls in this hotel are NOT sound proof. Both nights of my stay I was awakened by people moving around and talking above and beside me. On the last morning, the noise from the above room woke me up at 4am, couldn't go back to sleep so I got up and took my shower and started packing to leave. Got a rude knock on my door from the guest in the room below me complaining that I woke him up. I wasn't even making any noise, but understood since I had been similarly awakened. No beer on tap at the bar, very limited selection of bottled beers. Coffee is weak and awful, and there is no free coffee.not sure you should call it Starbucks if you can't ensure the quality. Internet signal was awful. Netflix never worked right, could barely check emails on my laptop. And there is nothing within walking distance of this hotel. Will not be back.
We had a comfortable stay. Employees were friendly and took excellent care of us. The fitness center was medium size. Treadmills were in excellent working order. Nice weight set with bench. Plenty of floor space for stretching.
Staff was very helpful especially Jada. Easy to find & convenient access to University. Pool & outside was very comfortable.