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Covert Buick GMC, Austin TX

Address 11750b Research Blvd Suite D, Austin, TX
Phone (512) 518-6718
Hours
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-7:00pm
Website www.covertbuickgmc.com
Categories GMC Dealer, Buick Dealer
Rating 4.8 12 reviews
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Covert Buick GMC reviews

12
Sort by: date highest rated lowest rated most helpful
Bay
March 08, 2023 10:04 am

Jackie Oliver was fantastic I have done about 5 deals with her and every one of them have been awesome.

user
February 26, 2023 8:13 am

I had the Best experience! Very prompt and sufficient! Beto Martinez is a wonderful man and salesman!

user
February 24, 2023 11:33 pm

Always a pleasure working with Craig. The time spent at the dealership is always pleasant. Thank you for always putting your customers 1st!

Tawney
February 13, 2023 4:41 pm

I had the best experience! My salesperson, Kay, went over and beyond, meeting me even on her day off! If you are looking for a car, definitely go see Kay,

Sheri
February 04, 2023 12:03 am

Michael Williams is a wonder sales person. He will treat you right and go above and beyond to please. Had a little issue with service but it was quickly remedied by Alex Brickel and Sherry Woodward. Over the top service 5 stars for the whole group

JC LIU
February 02, 2023 5:32 pm

I want to thank my service advisor Mr. Clint Collins for his customer obsession. I was impressed about his knowledge and helped me to fix my issue quickly.

Stephen
January 30, 2023 7:20 pm

Very impressed with service consultant, Andrew Schoenbeck. He went beyond what would be expected to reserve a rental car for me after I had much difficulty hearing on the phone. He also predicted the issue I had with my CEL and delivered as promised. I will ask for him in the future.

Kevin
January 27, 2023 10:40 pm

I spent almost 2 grand and 3 weeks on my wifes Tahoe at a different garage. When they couldn't give me a straight diagnosis (after the first fix failed miserably) and needed another week with the vehicle, I "bit the bullet" and took it to Coverts (where we bought it). Within 2 hours of dropping it off, I had a diagnosis of the issue and a quote for fixing it. We drove it home with no more issues the following evening. Effrim was a great communicator and his follow through, and service was impeccable. Going forward, I would not hesitate to use them again.

user
January 20, 2023 1:36 am

I showed up just wanting to look at a car and ended leaving with one. I loved the people who I worked with, they are kind and professional. My only complaint was a sales person was being just that, when I was ready to walk away and head home they made offer after offer and got me. Other than that, loved it.

Carrol
January 12, 2023 7:51 am

Salesperson Pedro Benitez was knowledgeable, patient and gracious. Financial person Travis was thorough and gentlemanly while getting the process completed. Nice folks.

gordon
January 06, 2023 1:35 pm

Craig Martinez provided excellent customer service and was very pleasant to deal with. I highly recommend him and Covert GMC.

Andrew
December 31, 2022 8:52 pm

They worked really hard to get me a deal at a fair price. They also allowed me to not stay at the dealership all day while the worked on everything, I cannot say enough good about the experience. Kay Mee was extremely helpful. Thank you guys again!

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