Covert Buick GMC, Austin TX
Address | 11750b Research Blvd Suite D, Austin, TX | ||||||||||
Phone | (512) 518-6718 | ||||||||||
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Website | www.covertbuickgmc.com | ||||||||||
Categories | GMC Dealer, Buick Dealer | ||||||||||
Rating | 4.8 12 reviews | ||||||||||
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Covert Buick GMC reviews
12Jackie Oliver was fantastic I have done about 5 deals with her and every one of them have been awesome.
I had the Best experience! Very prompt and sufficient! Beto Martinez is a wonderful man and salesman!
Always a pleasure working with Craig. The time spent at the dealership is always pleasant. Thank you for always putting your customers 1st!
I had the best experience! My salesperson, Kay, went over and beyond, meeting me even on her day off! If you are looking for a car, definitely go see Kay,
Michael Williams is a wonder sales person. He will treat you right and go above and beyond to please. Had a little issue with service but it was quickly remedied by Alex Brickel and Sherry Woodward. Over the top service 5 stars for the whole group
I want to thank my service advisor Mr. Clint Collins for his customer obsession. I was impressed about his knowledge and helped me to fix my issue quickly.
Very impressed with service consultant, Andrew Schoenbeck. He went beyond what would be expected to reserve a rental car for me after I had much difficulty hearing on the phone. He also predicted the issue I had with my CEL and delivered as promised. I will ask for him in the future.
I spent almost 2 grand and 3 weeks on my wifes Tahoe at a different garage. When they couldn't give me a straight diagnosis (after the first fix failed miserably) and needed another week with the vehicle, I "bit the bullet" and took it to Coverts (where we bought it). Within 2 hours of dropping it off, I had a diagnosis of the issue and a quote for fixing it. We drove it home with no more issues the following evening. Effrim was a great communicator and his follow through, and service was impeccable. Going forward, I would not hesitate to use them again.
I showed up just wanting to look at a car and ended leaving with one. I loved the people who I worked with, they are kind and professional. My only complaint was a sales person was being just that, when I was ready to walk away and head home they made offer after offer and got me. Other than that, loved it.
Salesperson Pedro Benitez was knowledgeable, patient and gracious. Financial person Travis was thorough and gentlemanly while getting the process completed. Nice folks.
Craig Martinez provided excellent customer service and was very pleasant to deal with. I highly recommend him and Covert GMC.