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Cowboy Harley-Davidson of Austin

Address 10917 S I-35 Frontage Rd, Austin, TX
Phone (512) 448-4294
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-5:00pm
Website cowboyharleyaustin.com
Categories Harley-Davidson Dealer, Motorcycle Dealer, Auto Machine Shop
Rating 4.6 34 reviews
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Cowboy Harley-Davidson of Austin reviews

34
Sort by: date highest rated lowest rated most helpful
Gary
March 28, 2021 2:53 pm

Awseome harley shop. Great selection on new and used bikes. Heather Krieger goes out of her way to make sure u get what u want and need.

Rocky
March 01, 2021 9:53 pm

Great service from everyone at Cowboy Harley Davidson in Austin TX. Very professional and curtious staff.

Vance
February 11, 2021 8:32 am

This place has everything you need to get ready to ride. Awesome crew and the selection is unbelievable. If you want the experience of a lifetime and have your motorcycle license, test drive a LiveWire.

Martin
January 28, 2021 11:21 pm

No pressure.just the facts and no BS at this Harley dealership. I got a no-contact COVID-safe look at the new electric ride, and they even pair up on another bike to offer test rides.

Five stars. They earned it for honesty, being open and friendly, and thoughtful service.

Conrado
January 10, 2021 4:43 pm

Update: Harley Davidson is going anti-customer and pro-money especially with the current situation. Just be aware you're overpaying for a low quality bike and lower service. Stay away from these thieves and opportunists when you can. They will take advantage of you when you ask for assistance. Better bikes and better values out there. Stay away from wannabe-cool-names like "wild-something". Just really bad experiences from HD and this "Cowboy"

Bobbi
November 01, 2018 4:50 pm

Julio, was patient while we made our decision and showed us several options. Great help, followed up. Explained things in detail. Was very professional and courteous.

Marlene
October 27, 2018 5:24 pm

A. “Had a great time at Hog meeting & social on Sat. Roxanne helped me in the ladies clothing area and was wonderful! She said, do you know you have loyalty points so I used them & got 2 t-shirts and a pin.yeah! Also had a great hamburger!

I do miss Natalie Fish at the receptionist desk!

(PS. At socials, it would be nice if we could have some small wine bottle drinks for the ladies who don’t do beers.).

Mark
October 11, 2018 1:55 am

Tamale welcomed me to Cowboy Harley-Davidson and provided excellent guidance to my selection of the appropriate model that would meet my needs. I am very satisfied with the 1200 Sportster Custom. Tamale facilitated the purchase process and provided introductions to the clothing, parts, service, insurance, and finance manager. I had a great time and would highly recommend Cowboy Harley-Davidson of Austin.

Ernesto
October 03, 2018 9:13 am

If you're in the market for a new or used Harley then this is the place for you, ask for Tamale, he's really knowledgeable and overall not a pushy salesman.

Scott
September 17, 2018 2:53 am

Amazing place. Brian bussemey the service manager is as good as they get. Went in for a basic service and was not disappointed any step of the way. Everyone of the staff exceeded my expectations by leaps and bounds. I would not hesitate to come back here again. Make sure you ask for Brian he will take great care of you.

Myra
September 13, 2018 8:44 pm

Great place. Comfortable waiting area while the folks fix or do regular maintenance on your motorcycle.

ANDY
September 12, 2018 5:04 am

Thanks Frank for your help in the parts department.

I'm sure all of us bikers would love to have the pros work on our bikes. But for me my budget forces me to work on my own.
Knowledge is everything thank you soo much again for helping me out.
And yes i was able to remove the fork lock on my Streetbob.

Elroy
September 09, 2018 12:40 pm

I had the best experience with Cowboy Harley when my son wrecked my 08 Night Train. Within hours of the bike be wrecked, a representative from Cowboy had called me and explained the process. Not only did they fix my bike, 6K worth of damage, but they managed to save me money off my deductible. The bike is running and looking great.

halo
September 07, 2018 11:34 pm

Always helpful. I brought a bike from there that had a minor problem that turned out to be much more problematic than originally thought. They took the bike in made all repairs free of charge and made sure it was done right. You don't find service like that anymore. I would defiantly buy from there again. Extremely satisfyied with them. Thanks again yo their service department

H Arabie
September 06, 2018 8:35 am

I took the motorcycle rider course with Rick & Keenan. I signed up without ever driving a motorcycle before. I was amazed with how much I learned on the first day on the course! Bikes are easy to handle and they instructors make it fun to ride.

Bruce
September 02, 2018 3:42 am

“Just wanted to give a shout out and big Thanx for the service provided by Jerry G.when I stopped by the other morning for a bike inspection. Great professional service with a personal touch as well. My hat's off to Jerry and to the personal care provided. ”

Herb
August 31, 2018 9:52 pm

A. “Zach was friendly and professional in handling my inspection for yearly registration renewal. He got everything done in a timely manner and answered all questions. He was also very personable when he found out I am new to Austin and explained the various activities of the dealership as well as incentives when buying parts and accessories. I will be using Cowboy H-D as my dealer from now on. ”

Adrian
August 26, 2018 5:00 pm

Kendall and Larry were awesome. Easy in and out on a ROT weekend. If you haven’t tested the new Milwaukee-Eight, definitely worth a try.

Julie
August 23, 2018 12:35 am

Great place to shop. I needed a lightweight Jean jacket for my trip and Rhea was a big help. Thanks Rhea you should get paid more you are an asset to Cowboy.

Aaron
August 21, 2018 3:24 am

“Everyone was very helpful and courteous. Wait time was as expected and no issues with the service I received on my bike. Although, I did not appreciate having to ask the service writer multiple times not to wash my bike due to aftermarket speakers in my saddle bag lids and even after asking them not to wash it they still washed the entire bike and not just where they worked on it. Other than that issue great service department. ”

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