Creekstone Ranch Apartments, Victoria TX

A Night-and-Day Transformation Thanks to Jackie!
I've been a resident at this apartment community for quite some time now, and I've seen it go through its fair share of ups and downs. However, things have taken a remarkable turn for the better ever since Jackie took over as the property manager. It's like a breath of fresh air. Jackie has truly revitalized this place. The level of professionalism and dedication she brings to her role is evident in every aspect of the community. The property itself is cleaner and better maintained, which speaks volumes about the attention to detail that Jackie and her team now provide. If you're looking for an apartment with top-notch management, look no further – Jackie has transformed this place into something truly special.

Office staff was helpful about questions i had regarding application deposits & monthly rent. Apartments looked good with they had more available.
Only thing that i didn't like is the fact that some residents leave dumpster area with garbage all around it. That attracts roaches & rodents.

Lived here going on 2 years now and never an issue that can't be fixed! Works orders done in a timely manner. Ladies In the office always have a fast response to any question I have! THANK YOU VICTORIA TRAILS!

Office staff is nice and helpful. I’ve had to talk to the shorter lady with glasses a few times on issues with our apartment and she has always been quick to file the work orders we put in and very apologetic. If I’ve ever had to call the office she usually answers or will call back when I leave a message in a time manner.

Juanita, has been very helpful, very real on when things can get fixs.she’s always informing when events are for the kiddos.always welcoming when going into the office overall great personality for the job.

Gold stars to Juanita for always being on the ball in the office a very professional and sweet lady when spoken too answered all of my questions and made sure I was happily taken care of would recommend her in the near future

Under new management. Took weeks to clean up around the complex. Trash was everywhere for exactly 4 wks. I know a few people that called about it and every time said they were getting to it this evening. Didn't get to for another 2 wks.

Grass hasn't been cut as well. Know two people that had maintenance issues and they sat on it for a long time.

Also. Juanita at front DOES NOT HELP! Not once or twice but three different issues called and each time she had an attitude. Last time talked with her two days in a row and nothing was done! Two days later talked with other one in office and she immediately was helpful.