CubeSmart Self Storage, New Braunfels TX

Sonni and her co-worker were amazing! Super helpful and kind! Great customer service! Glad I got this location!

Rented a smaller unit but from what I’ve seen, the facility is clean and the customer service provided by Sonni was excellent. Price is fair and comparable to other storage facilities.

My storage unit got water in it, probably from a leaky roof, and ruined some of my things! The insurance I paid for wouldn't covered the costs. CubeSmart wouldn't do anything, therefore I lost several thousand dollars worth of things.
The insurance is worthless and CubeSmart doesn't care!
Three weeks later and I've heard nothing from CubeSmart. The manager Autumn has photos of the damage which also shows the area where the water incurred!

If I needed something the office person would help. They always answered any questions I asked. The storage unit never had rodents or bugs.

Really appreciate the staff and the facility. Good design and everything is one story. Staff is friendly and very helpful. Great job guys!

Monica was extremely helpful and went above and beyond to ensure I had the right type of unit at a good price. This is my third time to rent from Cubesmart and thanks to employees like Monica I'll be sure to come back.

Rented online, super easy. Arrived after hours and had to find my unit but that was less than 5 minutes. Great location

It was very easy to get set up. You can do it online. We chose to go to the site as we wanted to see where the unit was. The manager was very busy, but took time with us and provided excellent service. We're so glad we chose to come to cubesmart. It was very clean!