CubeSmart Self Storage, Corpus Christi TX

Went in today was greeted not sure of the name maybe it was Lori but she gave me and my mom a great deal on a storage she was extremely helpful and very nice.

I moved to Corpus on February 1st but I didn't get here till almost 5: 00 and Lori was very accommodating. I actually rented a 5x5 but then I realized that it wasn't going to work out. So the very next day we upgraded to a climate controlled almost twice the size and I couldn't be any happier. Lori was extremely accommodating and professional in every aspect of her job. I would highly recommend this location. It is safe, clean & cameras work - I highly recommend CubeSmart on Everhart.

After looking at four different storage facilities I decided to go where I had made a reservation I was thinking I could find storage cheaper. No I didn't and Laura was the most professional and knowledgeable out of all the facilities I went to and she knows her property and helped me to feel at ease and I know my belongings & me will be very happy with Laura and Cube Smart. I highly recommend Laura & Cube Smart.

Sincerely,
Vickie Prickett

PS Thank you Laura & Cube Smart!

Lori was very informative, & answered all of my questions! I really appreciated the help today!

Lori was great walked in and inquired and signed a lease in less than 15 minutes! Great customer service!

I am a very satisfied new customer at this self storage place. Especially with Lori. The manager is very experienced and definitely a very polite person. Definitely an asset to your company. 5 star rating all the way. Thanks again for excellent service. Marcus Archer Air

Loved the manger very nice helped us with everything we needed please use cubesmart on Everhart fr your storge place

Lori was very helpful and informative. Reassured me that all my personal belongings were going to be safe. Highly recommend

Okay so I have good news and bad news about this facility but I will definitely say the manager that is on site is the best thing that happened for this company

I recently moved from California to Texas and as I was driving across country I reserved my storage unit when I arrived on my destination the office was closed cuz I arrived after hours my code did not work on the gate so I reached out to corporate customer service due to the office being closed customer service at first told me I did not have a storage unit and I had no contract I then had to prove to them not only did I sign the contract but all the paperwork was filled out all the locks and codes everything was given to me and they took the money out of my bank account so they transferred me to a second person who I had to explain all of this to again once they finally found me in the computer because they kept trying to use my name.phone number and email instead of actually taking the reservation number which I kept trying to give to them but they didn't want it

They then told me that they would have to call the manager they couldn't get hold of the manager they called the emergency on call person couldn't get hold of them they then called the district manager couldn't get hold of them then the caller decided to give me an emergency code that they had on file that did not work at this point they then told me that I had to get a larger unit at a different property across town in order for them to help me the best I can do is refund my money.
Oh I forgot to mention this is Friday night at 6: 00 p.m. And my truck is full of $3,000 worth of tools which I already had to chase people off when I slept on the side of the road driving over here so I was already scared to have it out

I got my refund and left the property after about 45 minutes of dealing with them on the phone maybe 45 minutes after that the office manager did call me and asked if I was able to get in I stated no I let them know that basically corporate horribly failed me I can clearly tell that the manager wasn't happy and seemed a little annoyed that things didn't run smoothly which I understand
So the next morning I went to the property because I received a text stating that I missed my move in etc etc so I went over there to make sure my refund went through

After speaking to the manager she offered to make things right and had genuine concerns it just seemed like a genuine individual she was very nice and considerate and completely understood why I was so frustrated and due to that I decided to go ahead and rent a unit from there anyways but if there is an issue I wouldn't call corporate I would just deal with the staff on site this is one of the best property managers that I've met I'm a contractor who works for property management companies and I do rehabs for apartments and motels and deal with property managers on a daily basis and this is one who genuinely seems concerned for the customers and the property she is the only reason that I decided to keep my business there because right across the street from my motel room is another storage place that charges exactly the same for what they have to offer but I still chose to drive down the freeway to go back to them because of her
So if you're going to only deal with corporate expect a two-star experience but you will get a four-star experience if you deal with the on-site staff

The storage company is a great place to store your stuff very clean and the people are great.
I would recommend the store to anybody not only are the people friendly they also have climate control units where it will keep your furniture and stuff nice and protected they have 24 surveillance cameras to keep your valuables safe!

TSC was great! They provide great customer support and are very professional. Online payments make it a seamless and stress free. I highly recommend this storage company. Thank you LIlly and Sam!