CubeSmart Self Storage, San Antonio TX

I have NEVER been treated with such unprofessional, rude, & discriminatory behavior in my whole 45 years of life! Cubesmart was my go to in an emergency situation and I would have recommended them to everyone BUT the manager they have at this location has personally ruined any further business I would bring or recommend! He is rude, judgmental, discriminatory & pure evil for absolutely no reason.

I wouldn’t even leave 1 star if that was possible. I have never been so disrespected and discriminated against! Would not recommend and will make a point to discourage any body from going here. I am also filing a complaint with the better business bureau.

Amazing customer service
Reliable business
No issues during the entire duration of doing business.

We had a great experience at this location Dale was very nice and provided excellent customer service.he walks the property and Makes sure it's clean. We did not have our belongings in storage for a long time but in this short time we had a good experience and our belongings were in perfect condition there were NO signs of rodents which is a plus

Great, the person in the office was wonderful. Office on Walzam Rd. They are very nice and clean and wonderful price, I completed the unit on line when arriving, they already had everything at the storage ready for me. I: m a business owner, first time using a storage I give them a 5 PLUS rating. Thabk you

Hi Dale was most helpful and professional! Very friendly and courteous! Made our move super easy! Glad we got what we were looking for!

Terrible. Do not rent here unless you want your items stolen. Also, started out paying $120 but after 3 years of loyally paying my bill it jumped to $340 per month.

Dale was very courteous and attentive to my reservation.

I appreciate the kind service and quick service.

E signing the lease and being able to move in on a late Sunday evening made my life so much easier. The prices are reasonable as well.

Dale was absolutely awesome.
He was friendly, helpful, I enjoyed his cordial attitude.

Was robbed 2 weeks after moving in. And 1 week later a 2nd time. Lock not cut. No cameras. I do not trust the management. A call to corporate. Wast of time. I now think it was a inside theft of the staff. NEVER use this location. 35 years of my life gone not 1 sorry.

Stay Away! A inside theft ring is going on. 5 breaks in to the secure buildings but outside doors are never touched. The last break in yield to many items being stolen that they were walked out without a camera capturing it or anyone seeing it. Rates constantly go up with only a few weeks warning. They change ur door code with no warning. Cameras don't work & none in the buildings. Staff keeps changing. Won't warn you of the break ins. Hard to get a hold of anyone even during office hours.

Very clean, affordable, and the staff is extremely helpful. If I need further storage while here, I will definitely come back again!

The manager at this location was kind and helpful when securing a storage unit. The location is / feels secure. My unit was clean and a welcome kit was included.

Dale the general manager is ruining the integrity and brand of CubeSmart. His job isn’t that hard, but he has still managed to lose business from long time CubeSmart customers such as myself who will now highly advise against doing business with this location. You have been warned.

Management went out of their way to help. If other facilities had this team, wow! Have already mentioned ya'll. Kudos to the on-site team.