CUPRA AUTO CARE, McKinney TX

Omg can we just say how amazing the woman who greets you and handles you is! She is the best. Should have gotten her name. I'll be coming here for all my service needs just because of her!

Went for an oil change and left with valuable information. The gentlemen took care of my vehicle & gave advice regarding my vehicle after a 10 point check.

DO NOT BUY FROM HERE.
DO NOT DO ANY SERVICE OR REPAIRS HERE.
DO NOT TRUST DALE OR NADA.

I bought a car from here 2-3 weeks ago. I drive off the lot and SAMEDAY a headlight goes out. I demand they fix it, so they take TWO WEEKS to fix a headlight bulb.
They INSTALL THE WRONG BULB, instead of a high/low bulb, they put in a low bulb, didn’t put my bumper back on correctly, missing every other retaining clip, rubber seals not put back on, screws missing.
I demand again that they fix the bulb/bumper. THEY DON’T RESPOND TO CALLS OR TEXTS.
2 DAYS LATER the service engine light comes on!
I take it to a Cadillac repair shop and my engine is going to NEED MAJOR WORK.
I THINK THEY KNEW OF THESE MAJOR PROBLEMS BEFORE SELLING IT TO ME AND CLEARED THE ALARM CODES OUT.

Fast and honest service. Had an appt for an oil change on one of my cars and a check engine light that intermittently came on. The tech was able to do both within an hour and found that my gas cap seal was loose and was only a $10 fix.

I took my camry and Ford explorer to this shop for service. Excellent customer service at a reasonable cost.

Outstanding service, in and out in no time, people there are very friendly and honest, highly recommended.

Kahari was very helpful and his customer service was on point he is the reason we came back for a second time I hope we get him every time he definitely needs a raise or a promotion.

~*~DO NOT SHOP HERE! ~*~ I went in on 7/11/22 because I had a groupon for an oil change and it took 1 hour 30 min. The time that it took to get it changed didn't bother me because i know these things take time. What i am upset about is they tried to scam me. They told me that I had a major leak in the tubing of the power steering and it was going to be $1600 to replace it. That it would be a good idea to get it fixed sooner rather then later. I had a family friend that works on cars look at it and they said they were lying because there is no leak or crack. I have a white car and I didn't notice this till my dad pointed this out when I went to visit later on in the day. They left smudgy, greasy handprints on the passenger side of my car. I also just noticed today that my credit card was missing from my wallet and was alerted by Wells Fargo today about fraudulent charges to my card. The last place i used my card was here. Don't know if it was an employee or someone else that picked up my card in the employee only area (they let me sit on a couch inside with the a/c because it was hot outside). Because I was a girl with not much knowledge of cars they tried to use my lack of knowledge on cars to try to get money from me. I WILL NEVER BRING MY CAR HERE AGAIN AND WILL TELL FRIENDS/FAMILY NOT TO GO HERE AS WELL.

They got me in and out. It was no headache of them trying to tell me about everything that needed to get fixed with my car. I will certainly be back.

Really nice environment, was pretty fast. Haven't met too many honest auto shops, but this definitely was one. Amazing service, fast, honest. Did an amazing job helping us and we are now permant customers. Employees were so happy and helpful couldn't ask for better service.

I loved the experience everyone was so friendly and they got me to the interest rate that I wanted and the monthly payment these guys have my business if I buy another vehicle

Found this auto care shop in my area, stopped in to get a few things things looked at. Environment was pretty welcoming and clean. Prices were pretty reasonable for the work I needed done:) Thanks for your help