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CVS, Houston TX

Address 5212 Antoine Dr, Houston, TX, United States
Phone +1 713-682-2533
Hours 8:00am-10:00pm
Website cvs.com
Categories Drug Store, Beauty Supply Store, Beer Store, Convenience Store, Cosmetics Store
Rating 2.6 18 reviews
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Drug Store CVS reviews

18
Sort by: date highest rated lowest rated most helpful
Janet
July 26, 2021 6:58 pm

First off they photo department was down for a whole week. I went up there to collect my pictures and the machine wasn't working. I asked why didn't you all give a courtesy call to let me know the machine was down. The store was nasty stuff everywhere it looked unkept. They send out a email this Monday saying my pictures are ready so I put in some more pictures of women that where models to send out to someone who needs them. The manager says the pictures are inappropriate and she can't print them out. She was rude and unprofessional. I feel if I'm paying my money for pictures it should not matter if these women were dressed in bikinis, bra sets, as long as they were covered up.

Paul
May 10, 2021 8:05 pm

This location is located at a busy intersection. I only go if it's the only place I haven't found something I really need. Dirty entrance, debris always in and around entrance. Difficult to find an employee when you need an answer to simple question. Store is understaffed for the number of customers.

Alexandria
March 23, 2021 4:53 am

Make sure NOT to go to this location unless you want bad customer service and make sure that they mess up your photo orders that you ordered in advance. The manager Miguel Renad didn’t even know what a Photo Panel was or how to use the photo center at all. How do you text a customer and let them know that their order is ready when no one In the store knew what a photo panel was, and I ordered 3! I was so excited to get them and now I have to take my business to Walgreens that has a lot better customer service and is actually knowledgeable in photo printing. Maybe you should teach both your managers and employees how to print simple things. I’m so disappointed.

Linda
March 07, 2021 8:09 am

It's got great valentines gifts for the family just bought some things and polish cheap price 2 for 5

777has
November 11, 2020 3:31 am

Best CVS!
No matter what time it is, someone will greet you. Always friendly customer service. Shelfs always stocked. My favorite CVS

Edlin
February 07, 2020 11:45 am

They had the make up that I was looking for and stayed stocked instead of having to ask for the item or finding it on another shelf. They had make up stocked compared to other CVS that have the end caps displays but no product. The store was clean and had their lines moving and the customer service was good until the cashiers keep chit chatting with one another and having to get their attention then again they could've been switching shifts. Good store to shop at.

Rod
February 07, 2020 8:32 am

Merchandise presentation needs improvement at this store. In addition, I noticed a lot of out of stocks. They need to scan and correct merchandise counts.

A store associate named Lainy was very pleasant and helpful during my visit to the store.

CVS has weekly sales on many items. The ad is available online or in the Sunday newspaper.

Edlin
February 02, 2020 9:44 pm

I happen to be in the hood and wanted make up as soon as I saw the CVS. Oh no no no was this place a mess. Their make up end caps were a disaster. I did the favor of NOT taking a picture. The make up were open from where seals were at, used tried on make up that weren’t “try me”, empty boxes or containers of what used to be a product, and I can go on. The lines were so backed up with one sweet cashier doing her best but I put back my items and walked away. I’m only speaking for their extremely limited make up. No holiday specials like the ads display. I just took my business to another location because there are good cvs for make up elsewhere. The store was nice and clean with the metal gates looking like it was ready to close but it was still a couple hours until close. CVS, this location needs a little bit more of attention. I really dislike making this review.

Lucinda
December 31, 2019 11:34 pm

People always greet you with a smile and are very helpful. Even though we're waiting for Thanksgiving, it may be a good idea to take a look at all the toys. Some people are really into the points program and are saving on their purchases. Just check them out the sales.

Laurie
December 06, 2019 10:40 am

This place has hit an all time low. I have always got my prescription filled here and you would think they would send something to us or our physicians about no longer accepting Blue Cross Blue Shield. This location is probably the most unorganized I have seen. This is the reason I no longer shop at any CVS. But people do need to get their meds. Just do it somewhere else. CVS has no value on there customers.

Aaron
June 22, 2019 1:01 am

The worst customer service in the store and the pharmacy staff is the most pathetic thing I have ever seen they never have any drugs they always have to order everything I have waited two weeks and to be informed that they ordered the wrong medication

Kameelah
March 25, 2019 4:54 am

Horrible service! They claim they only could refund$40 of my $54.11 because i used a debit card (same as cash). Lesson learned. Will only shop at Target because they have no problem giving your money back when you have your receipt!

Princeton
September 11, 2018 4:35 pm

They have always been extremely helpful and they make the entire process so easy. They're kind and considerate and always seem to be in a good mood no matter what the circumstances are. I have also gained a lot of information that other Pharmacy seem to neglect to before coming with.

Heather
October 08, 2017 4:13 pm

One particular pharmacist took his time to r really help me find medicine for my babies but the rest of the staff is rude and slow im going to his name and rate him excellent the rest can kiss my ass

Pamela
October 04, 2017 2:55 pm

The pharmacist was so rude! Talked to me as if I was stupid when I had a question about an inconsistency on my medication. I know you guys are busy but there is no reason to treat your customers as if they don't matter. He HUNG UP on me before I was able to tell him that his explanation was unclear bc he was mumbling. I would have given them 5 STARS.
Although it would be nice if they fixed the drop off drive-thru.

Tanya
September 09, 2017 7:21 pm

I'm sitting in front of cvs and it's 8: 20 am and they are just opening the store I was here before the workers.not good!

Mike
June 19, 2017 6:12 am

Closed 15 min early. Staff inside wouldn't let me in. Came here to get stuff for my pregnant wife. Will never return.

Destiny
June 01, 2017 11:35 am

CVS is always convenient and useful. I just wish the prices were five and below. Like the store!

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