CVS, Alvarado TX

The CVS in Alvarado, Texas is very organized, clean and the crew is very helpful.
You always see the same faces which as a business owner can tell their turn over is very low and that’s amazing!
It’s obvious they work as a team and Management does a great job!
Highly recommended

Why would any medical related store (CVS) have a pharmacy employee with stringy blonde hair, partially hot pink, and wearing a mouse ear headband to help customers with their medications? You’re in the medical industry. Look like it when you’re working.

This CVS has some issues. Not so much the store but the pharmacy is understaffed and over worked. Not large enough waiting area inside. It takes a long time to get your refills. The only reason why I go is because I get the best price compared to other places.

This review is strictly for the pharmacy. The front of the store is great. Please send your prescriptions elsewhere. I have had numerous problems with this pharmacy. It really feels like they just do not care to be helpful.

Horrible experience. I just had emergency surgery at a hospital and called CVS before I was discharged to give them my insurance information. They refused to take it over the phone. She just said “it’s ok, just bring it with you when you come for the meds” Then we waited in line for 30 min at the drive thru and she wanted to use and old insurance I had on file and for me to over pay because she didn’t want to take my insurance card at the window. Her reason was “that the line backs up into the highway” BUT.we were waiting too and I can’t walk because I just had surgery. They made my son go inside to show the RX card even though they were the ones that were too lazy to take my information over the phone when I called from the hospital. Will no longer use this pharmacy. I’m disgusted with their customer service. No compassion or empathy for their customers. That young lady at the window needs to find another job if she doesn’t like helping people.

This pharmacy are the rudest and most UN-helpful people in Johnson County. Call, they don’t answer, go there and they are to busy to help. The pharmacist whom speaks with heavy accent is rude! Horrible!

Slowest drive thru pharmacy in existence. I understand that they’re doing Covid testing too but I’ve been sitting in their drive thru, stuck, unable to leave, for over 40 min now. I’m not saying the line is moving slowly I literally mean the line hasn’t moved. I just need to pick up meds for my kid with Covid and don’t want to take her inside to infect further people. Changing pharmacies to one who isn’t going to take me 2 hours to get meds cause this isn’t a one off thing. Waiting an hour or more to get meds from this location has been normal since at least 3/2020

I’m here to get my 2nd dose of the covid vaccine, my appointment was at 3 and it’s currently 3: 20, no one has attended to me. This happened last time too. Pls go somewhere else.

I can’t stand this pharmacy. They always seem so bothered to assist customers. I always see the lady pharmacist bare footed in the back…. Is that normal? Then the pharmacist refused to use GoodRx cause they were closing in a few minutes and said it would take too much time to enter. If I could give this a negative star I would. Terrible customer service all the way around.

They are seriously short staffed so if you can go somewhere else, you may want to. I dropped a prescription off the night before at 7pm. They couldn’t fill it. Stopped by on my way home at 4pm. They couldn’t find the prescription that I dropped off. Finally they did and I had to wait another 10 minutes to get it. The whole time I kept hearing that there were people waiting on the phone. The woman that helped me was very nice but the lack of getting the prescription filled was ridiculous. I will not be planning on going here again anytime soon.

Every time I see my dr and he sends this place the script, they text me a couple days later to tell me its ready to pick up. However, soon after I go to pick up said script and as it turns out the location is completely out of my prescription. I'll never visit this location again and I will detour anyone else from going. Should be zero stars

Thank you Ryan for always being super nice and providing outstanding customer service. CVS is lucky to have you as an employee. May you be blessed always.

The rollout of vaccines by CVS is a complete fail way to much red tape and they don't tell you the vaccines start at 10 although the pharmacy is open at 8 then not their fault but rolling blackouts closed this one down and was told power should be back on at 10
In fort worth they do ten thousand people a day and i don't think they are there but maybe ten hours?

Every time I have gone there they are friendly, kind, and courteous. I see all these negative reviews and wonder if people have forgotten what it is to be human? I am pretty sure if it takes them a few minutes longer they are trying to make sure you’re getting just what you need and double checking to make sure whatever you’re being prescribed won’t have adverse reactions with other meds.

Quick in and out. I can order photos off of my phone and pick them up that day or the next at the latest.