Dairy Queen of Tyler

Went to the dairy queen on 31 in chandler Texas the food was cold and my toast was toasted on one side asked for the manager and he avoided us. And the kid taking orders got in my 9 yr old grandsons face and accused him of saying something he didn't say I thought he was gonna hit him at first but my grandson ran over to us I am not very happy about this and the manager never came over to talk to us about anything

Went to drive thru at Paluxy store. The lady that came to the window tried to give me a drink and the beverage was coming out of the lid. She poured the excess off I asked if some could be poured out? She said can you ask without attitude. I said I don't have attitude. I asked if there was someone else there that I could deal with she said no. I said you have horrible customer service! She said pay me or get out of my drive through. This lady was the MANAGER! She huffed, rolled her eyes and had absolutely NO customer service skills. Her name was TWYLA! They definitely lost my business this day.

10: 38 pm in frankston texas and they closed but supposed to be open till 11. Then the 3 lady’s not manager are so disrespectful towards there older people me and another truck behind me. I’ve never heard a worker talk as she did like she knows she can do whatever and not lose Her job and that was with my kids in the car. I will never ever ever again go to the frankston Dairy Queen they have lost all respect for me especially the three younger ladies they were working On 10/23 night crew

I recently bought a six pieceSteak finger basketAnd the gravy was thin as waterAnd management refused to replace my orderThis is terrible times are to hard for this kind of service

The lady at the Kilgore Location just shouted "BUH BYE" and shut the drive thru windows in my face. I arrived at 11am and asked why they weren't opened if it opens at 10am. She has an attitude with me and said she's the only one there and I told her to please not have an attitude with me because I'm simple asking. She shouted at me and slammed the drive thru windows. My daughter just wanted a chocolate cone since she won her soccer game. It's our tradition and now she doesn't want to return after what she just witnessed.

Lindale and chapel hill locations, employes cooking and making ice cream and everything, NOT WEARING MASK, i threw ice cream away and wont go back

Agree with horrible reviews. Store manager doesn’t know how to run the store. Doesn’t know how to conduct business