Dallas Behavioral HealthCare Hospital, DeSoto TX

I cannot speak for everyone however I can say that if your honest they can and will help. I believe everyone deserves a check up at least once in their life. 5 stars timely efficient

My son is here now. I will change my review if they change their ways but I doubt that. ONLY Like three or four women there really make a difference. Nancy, Rhea The front desk girl who was working 9/7/23 at 10pm, and then ONE of the women who talked to us during intake but I can't remember her name, sorry.

Insufficient.
Nurses, Practitioners non verble about continuing the healing process of this disorder DMDD BEHAVIORAL.
At releasing handed a folde and good byegolder

I volunteered to sign my daughter in they told me I can call her whenever I get ready an take her home when I got ready that is a lie whenever I call the told me I couldn’t speak to her an when I went to pick her up they called the police an put a hold on my daughter please don’t take your children to this hospital place they lie to you an they gave me the wrong kid information

Absolute Worst Mental Health Facility in Texas. Staff is unprofessional and does not have any information regarding patient status, patient care nor any regards. Staff were speaking rude to parents with minor The therapist on staff even used unprofessional language/profanity. Male Nurse was aggressive and used inappropriate language around minor

This Place Is Great Spooky Looking Tho But This didn’t help at all for TODAY AT LEAST, I was referred to the outpatient program & I meet with my therapist tomorrow for paperwork n discussions & possibly mediation. Then After That I Should Be Going 3 Times A Week

I was just released literally yesterday and this program has helped me reopen my eyes and give me more hope than I have ever had. Tech Ms. Toni deserves a raise on top of a raise! She is so full of life and goes out her way to make sure every woman feels welcomed and continues to push them forward in to being the great women we are and can be. She sees more in us than we see in ourselves at those low moments and helps us see it. The therapists there are also amazing esp Emily. I'll see yall soon when I put in applications in the near future I love yall sm

5 stars are for the great tech's, nurses, and therapist. I had a Negative 1,000,000 stars for doctor and hospital policies. Doctor almost made me lose my sanity in two ways. First he cut half my medicine which made me unstable. Second he had me try a medicine for a diagnosis I do not have. I came in broken and got worse while there. But the staff was very nice and accommodating. Them and the fellow patients helped me get better. So Doctor Abraham Do Better! Or don't practice
Thanks for side effect hallucinations I had weeks post to your horrible care. For giving me medicine I didn't need or had the designated mental illness.
Update 7/11/23
I am much better with no help from Dallas behavioral. I was depressed and got no help. Had to go to YouTube and MD Live.
I recommend Green Oaks.

This facility only allows severe cases to do inpatient program, and that is the only one where they won’t charge you money upfront. They just told us that he needed outpatient and that it wouldn’t be until another five days.when we got there they told us that it was gonna be $630 and if we couldn’t make at least $300 of a payment that he couldn’t start. If we wanted to do the other program, he had to apparently be reassessed for another two hours. I made a bad review and corporate contacted me, but whenever I called to make sure that we could bring him in again, they stated that he could only do inpatient therapy if they deemed that he needed it. They have put us through the ringer and wasted our time. I’m not gonna bring him up there for another two hours just to find out oh he doesn’t qualify for inpatient program. So basically, if they don’t think it’s severe enough, you have to pay money upfront for the program.

We went back to this pyschiatric hospital for medication exchange evaluation but lobby of the hospital was closed and in June 8 2023 the dallas police and dallas fire department paramedics and centro de mi salud The hispanic latino mental health took away to this facility including aparkland health system behavioral mental health a social worker my daughter with schizophrenia and mental retardation disability was inside 2 weeks after being brought by police and fire department paramedics and we pick her in june 26 2023 monday she, was a little okay but extremely worse because she wrong defective medicine include respirdone respirdal a defective medications incorrect from the pyschiatric medical doctor muhammad didn't give the correct medications
Warning advice do not bring your family all of people from all over usa this hospital is strict mean tough behavior along with the staff laughing joking like clowns find a high quality mental hospital much more excellent and good we not come this place again forget it bad evil services
We went to this hospital to be admitted for the second time, just to change defective medications, but the staff asked us what happened with the medications, we answered everything, even the nurse asked us what happened with the medications, we answered everything that happened and what happened to all the medications. They began to have effects on my daughter, which is why she began to have bad reactions to the medications, only some because they were defective and the others were slightly defective because the psychiatrist, the psychiatric medical doctor, did nothing more than give her extremely wrong and defective and not very dangerous medications. And the staff gave us even the paper written in English, they didn't even attend to us in Spanish, only this psychiatric hospital in this DeSoto Texas area is an area of ​​pure African-American African-American people who don't speak Spanish, but what happened was something very unexpected, well They did not reject her and they did not deny her that they could not admit her to the Mental Health Psychiatric Hospital but at the end they told us and asked us what we could do to take the Methodist to a general hospital or They told us that they were going to call 911 emergencies We clarified to the African nurse everything that we have told her about the questions and we replied that we were going to take her and we told the staff face to face but what a pity and little shame that they do not want to help you because they and they were already denying and rejecting her and we couldn't even leave her in the Psychiatric Mental Health Hospital But what a bad service so wicked people not very kind and serious and severe in personality in the staff they seem to have a very strong character Severe what such people tougher and crueler But before we left DeSoto Texas Mental Health Hospital, we had the last option was to take her to Dallas methodist general hospital in the area of ​​wheatland rd and west Virginia street Charleston methodist medical center and before Before going to the hospital we asked them if we were going to take him to another hospital like Parkland and they said we should go to the nearest hospital in front of them where it is close to the Mental Health facility
But finally we clarified all this, we told the African nurse that we were going to take him to the general hospital and that's it and after that she called 911 emergencies and after that we had to wait until they brought us a wheelchair but because of the God's love to all of you other family members including more neighbors and residents of Texas including the rest of the United States do not go to this hospital this hospital does not always help you no one receives your calls no one returns your calls none of the staff. My daughter has been here for two weeks since June 8,2023, but there's no way things are like that and when they didn't discharge her, they discharged our daughter, they gave us the bad, defective medicines

I'm over 1700 miles away and have family in this facility and have gotten nothing but DISTASTEFUL DISRESPECT & CONTINUOUS UNPROFESSIONALISM from the receptionist NANCY, the Cheif Nurse Officer MARLIESE CURLY- who jumped to conclusions, screamed at me due to his/her own IGNORANCE, the house supervisor ANTONY- who consistently laughed as I asked for his/her superior info and stated he/she do not report to anyone outside the hospital so he/she was not giving out any numbers, Unit 3 nurse ASAITIA who HUNG up in my face due to not wanting to answer any of my questions. I am calling to get information on my family member while out of state and have been trying to do so for hours due to the wrong information being provided to me per different staff and need transparency on what's actually occurring and the hospital's plan. If you love your family and friends PLEASE SEND THEM TO A FACILITY THAT HAS PROFESSIONAL, CARING STAFF WHO WILL NOT ONLY CARE FOR THE PATIENTS AS IF THEY ARE HUMANS WITH RIGHTS AND THEIR FAMILIES verses having to deal with an argumentative, disregarding and dismissive unprofessional. If anyone has some useful information please let me know. Just a heads up!

Best place ever went in my whole life they did such a good job helping me and helping me get up back on my medicine and get my life back in order thank you all so much for all your good deeds. Thank you so much for unit 3 their wait stuff help me so much I couldn't have done it without them thank you for everything:

Building of the hospital facility it's amazing really great and extremely excellent and the whole building looks really great and also today we went to ask just for visiting information and the staff was very friendly and everything looks very great inside the building but the facility building looks with just like the United kingdom in great Britain the bricks are very Brown as I knew because I know a lot of buildings they use bricks the same in the United states such as in Texas but anyway we just visit the facility just for visitation information and keep up the good work God bless you

This Hospital helped me in so many ways some of the staff that came to Unit 8 Helped me and more, I couldn’t ask for a better way I came out of the hospital changed mentally physically and emotionally.

I 1000% agree with stay away. My daughter voluntarily admitted herself and when she didn’t like the care she was receiving asked for an AMA form to be released. She was laughed at and threatened with court. She was told she would be there 5 days then outpatient and when she got there 5 days was added to her stay. When asking the doctor why he told her he was the boss. Food has been undercooked and she can’t eat. Given meds with no diagnosis. I am contacting an attorney to see what can be done. Wouldn’t leave my pet there for help. Her stay is making her worse. Starting to see that they just want the money her voluntary stay is bringing in.

I have never left a review in my life. I would leave a zero star review if possible. I beg and plead with you. Do not and I repeat DO NOT use the facility. My daughter is currently being held hostage here and has been held hostage for a week now. She was there voluntarily and now they are refusing to release her and denying her request of getting an AMA form. She has been denying this form for days now. Cops won’t do anything to help. In fact cops were called on me because I wouldn’t leave without my daughter. This is place clearly here to try and milk as much money out of you and your insurance company.

My granddaughter has requested to go home so my daughter went to facility to have them give my granddaughter ama form which they’ve been refusing her & intimidating her. My daughter let them know she was aware of this so they called cops on my daughter she was able to speak to police officers to request they do a welfare check on granddaughter one of the staff was trying to deny the officer from seeing my granddaughter thank God he was able to see my granddaughter I have left a message for channel 4 I will get the media involved this facility needs to be investigated.