Debra Pena - State Farm Insurance Agent, Midland TX
Address | 3116 N Loop 250 W #700, Midland, TX | ||||||||||
Phone | (432) 684-0542 | ||||||||||
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Website | www.debrapena.com | ||||||||||
Categories | Insurance Agency, Auto Insurance Agency, Home Insurance Agency, Life Insurance Agency, Renter's Insurance Agency | ||||||||||
Rating | 4.8 21 review | ||||||||||
Similar companies nearby Freeway Insurance — 700 Andrews Hwy, Midland, TX |
Debra Pena - State Farm Insurance Agent reviews
21I love this agent and her staff! They go above and beyond to make sure their customers are taken care of!
State farm has been an incredible place for me to do business with. Michelle has been my insurance lady from day one and she is always willing to help make sure I get exactly the coverage I need. Keep rockin' ladies at Debra Pena's office and this includes you ms. Teresa!
I have been insured with Debra Pena for 8 years. Over the last 2 years at least, I have continuously seen an increase increase in my monthly rate of almost $20 PER MONTH. I’ve never even claimed accidents or tickets. I have never been given reasoning as to why I am seeing an increase either. I finally had enough and switched to AAA. With the same exact coverage AND renters insurance I will be saving almost $35 per month. It’s a shame loyalty doesn’t count for anything here. Michelle did not even seem sympathetic or willing to find a way to keep my business when I called to cancel so I am happy I made the choice to switch.
State Farm has been a part of my small family since around 2015-2016 approximately, so it’s safe to say y’all are family! Great service, great employees. Teresa is Very very knowledgeable and kind, always going the extra mile in every interaction ensuring our happiness. She always has our best interest at heart. We will never be able to repay all the kindness, words of wisdom that have been given to us by you. Thank You Debra Peña State Farm for everything you have done for me and my family!
I can't say enough good things about this agency. Teresa went above and beyond helping me switch my home insurance. Her effort and attention to detail saved me a lot of leg work and headache. I highly recommend!
Michelle is the best! I spent 10 DAYS dealing with another insurance company (4 different people), they were very unprofessional and could not give me exact information and what they gave me, changed day to day. Michelle responded promptly and within a few HOURS (It would have been sooner but I was slow at getting back to HER!) she had everything set! She is extremely professional and does her job with enthusiasm!
StateFarm has been an incredible place to do business. Teresa has been there with cheer & an open mind, to help walk me through various issues but always with solutions, she's been everything you need in an agent, knowable, trustworthy & more, bestever ever experience!
Very helpful and thorough. Never had an issue with this group and if there’s ever anything I have a question about, it gets answered immediately
I have had nothing but INCREDIBLE experiences with Statefarm! When someone hit my car in a parking lot, Michelle & the Statefarm team took care of everything from the claim to my rental car to the repairs, I was so impressed. Even filing a small claim on my app was incredible easy to set up. I brag to all my friends & am so grateful for everything they have done for me!
I dread looking for insurance but Teresa made getting insurance stress-free! She also had the best rates in town! Thank you for all your help!
Very professional, helpful and nice they walk you through every step so you can get the best insurance at the right cost
We have used Debra Pena State Farm for many years and they have always been helpful. Michelle is responsive to all our questions and concerns. We feel very comfortable with our coverages and know their service will be top notch should we have to file claim.
Teresa was wonderful! She was quick to communicate, kind and very helpful! She also saved me $250 a month by switching to State Farm. I highly recommend this agency!
These ladies saved us so much on our insurance. They were friendly, helpful, and knowledgeable. We even got renter's insurance which was almost nothing by the time they added in the multi-policy discounts. Would highly recommend to anyone looking to work with local and friendly people. Thanks Theresa!
My husband and I decided to get life Insurance to have our kids taken care of in the event something was to happen to us. Michelle Barrera is our agent and made everything so easy and definitely recommend her for any of your insurance needs.
Teresa helped me start a new policy. She was amazing and super friendly. Answered all questions I had, she was quick to get me going and stayed in good contact throughout the process. Started with a quick quote and proceeded to finish a new policy. Outstanding customer service! Would highly recommend her to anyone!
Michelle with State Farm has helped myself and other family members many, many times and has been great with our needs. She really makes us feel like family. She has always gone the extra mile to see that we get the best bang for our buck. I plan to be part of this group till the day I die. I can’t say enough about her people skills, attitude and everything else you can think. I highly recommend you ask for her when calling the Debra Peña firm with State Farm. 10 stars!
Michelle was very helpful and made things super easy. Definitely will recommend my family and friends.
Great people with the customers interest always in mind. Go see Michelle for a great experience.
Teresa was an absolute pleasure to deal with. Very prompt & professional. She kept me informed every step of the way. 5 star service, for sure!