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DELA TILE AND STONE, Austin TX

Address 9900 US-290, Austin, TX
Phone (512) 288-6811
Hours
Monday8:00am-4:30pm
Tuesday8:00am-4:30pm
Wednesday8:00am-4:30pm
Thursday8:00am-4:30pm
Friday8:00am-4:30pm
Website www.delatile.com
Categories Tile Contractor, Bathroom Remodeler, Cabinet Store, Granite Supplier, Kitchen Remodeler
Rating 3.3 8 reviews
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DELA TILE AND STONE reviews

8
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John
May 19, 2021 8:31 am

We had them redo our kitchen cabinets and countertop. They came out and measured everything and drew up a design that looked good. The day the installers showed up they did not know they where going to have to demo the old cabinets. After a call to their boss they removed the old cabinets and began installing the new ones. As soon as the corner piece was placed it was clear that the design would not work. New cabinets would have to be ordered. While waiting on the rush job for the new cabinets, 23 days, our kitchen consisted of a sink with a tiny piece of the old cabinet screwed on. Now that the work is complete many cabinets have scratches inside and out, the kick panel and trim was cut in a way that the unfinished ends are exposed, and one of the 36x42 wall cabinets is held on by 4 screws. One of which is already pulling through the back of the cabinet before we have even put anything in it.

Erik
February 12, 2020 9:29 am

I have worked with delta tile for a couple projects so far and could not be happier. Location is easy to find and their is plenty of parking. Raquel has been the ones that’s helped me and she is very professional and quick to respond with quotes. I would definitely recommend this company.

Melinda
February 28, 2019 1:11 am

Out of all the people/companies we have had to deal with in trying to renovate our home this place has been the ONLY GOOD EXPERIENCE we have had from start to finish. It has been an absolute nightmare but Dela Tile and Stone really gave me some peace of mind. I 100% vouch for them. We were helped by Lorena who has the best customer service I have ever encountered. She was polite, friendly, professional, and knowledgeable. She was also prompt which I can't tell you how much that meant to me. If ever there was a question that she didn't know the answer to, she would find out and get back to us immediately. She always kept us up to date on how things were looking when it came to price/payment, materials, and installation time. Honestly, thank you so very much Lorena.
The company itself has a wide variety of materials but with Lorena's expertise and with us having already done some research into what we wanted it was super easy.
This company added our countertops and installed our backsplash. The two gentlemen that installed the countertops were on time and super friendly and professional. They really did an outstanding job in a short amount of time.
The gentleman that installed our backsplash also really did an outstanding job. When he was done I couldn't have been happier. Another friendly gentleman who took almost no time at all to do a magnificent job.
Overall, this place was fantastic. Another company told us to wait a month for installation (we asked in November) and told us that they might be able to install it by the end of January. Dela Tile & Stone did everything in a week and right before Christmas. I HIGHLY recommend this place. The only thing I regret is not having used them for other projects in the house. If you have hired a contractor to help you renovate your home, I recommend that you insist on using Dela Tile. Our contractor used his people and they just aren't as good. Thank you Dela Tile & Stone! We are very happy

Rebecca
August 08, 2018 7:49 pm

5/26/2018
Dela Tile & Stone was SUPER awesome in helping me renovate my first home! As a first time renovator, I was very anxious about the thought of re-doing my home but Dela Tile was quick to alleviate my fears and delivered very quality service!

Dela Tile re-did my floors (great tile selection too!), countertops, and the master bath.

It was really nice to have a full-service company who took care of everything from the removal to the instillation to post renovation services like my plumbing and electrical.

I highly recommend Dela Tile to the local Austin community (I live in Belterra where my neighbor recommended them to me).

Jessica
July 28, 2018 3:48 pm

I always drive by Dela TIle & Stone and decided to stop by to look at their granite yard to re-do my outdated counter tops. Little did I know that the offered cabinets as well! I wasn't sure if I was going to get new cabinets but they offered bundled pricing and I ended up saving some money. I will defiantly keep them in mind for my next project! Ask for Lorena and Raquel and tell them Jessica sent you.

Lorena
May 23, 2018 4:51 am

Cabinets, flooring, remodels, they have it all! Please visit!
9900 Hwy 290 W. Austin, Tx 78736

Julie
July 29, 2017 2:50 am

I don't understand all the bad reviews here. We have used DelaTile for several projects and always been pleased with the results. Yes they are a small family-run company so they don't have a huge staff.
And I do my research up front so I know exactly what to ask for, down to the last detail.

Jonah
May 10, 2017 7:06 pm

I recently ordered a Quartz counter for our kitchen with Dela Tile and when our counters showed up for install we quickly realized that it was not correct. The corners were rounded and we specifically stated we wanted blunt straight corners. When we pointed this out to Dela Tile they first stated it was "standard for safety" to make all corners rounded.which is not true considering they install counters all the time with straight corners according to their website pictures. When I spoke with the manager about this she did admit it that the representative that I was working with should have given me the option but that it was my job to specify this, which I did.but I didn't know I was suppose to be the counter expert! Needless to say they admitted they made a mistake but did NOTHING to fix this! I spent $11,000 on counters with them and they refused to even give us a discount on a mistake that THEY made! I will NEVER do business with this company again!

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