DeMontrond Mitsubishi, Texas City TX

Dylan was very helpful and knew the vehicle features very well. He was always excited about his work and really showed his passion for making us happy. He never once pushed us in a different direction than what we originally wanted and was very patient with me as I waited to make decisions over the course of several weeks. He was there for the long haul, sending me new ones on the lot that I may be interested in. He did not pressure me at any time to hurry into a decision and was very personable. If you are in the market for a new vehicle, go see Dylan at Demondtrond!

Had a wonderful experience here. Dylan Ketchum made the process smooth and straightforward from beginning to end. He was very professional and helped me get a great deal on a new Outlander.

When asking DeMontrond about a First Responder Program which were advertised, we were advised that multiple manufacturers that they sell offers those programs but Mitsubishi does not. When I looked it up, I saw Mitsubishi does offer First Responder Programs but in other countries. Why doesn't Mitsubishi supported American First Responders like they do in Canada and how their competitors support American first responders?

DeMontrond themselves have nothing to do with this program.

DeMontrond does have a great warranty program combined with Mitsubishi 10 year warranty, the dealership offered a lifetime warranty as long as the fluids are maintained.

The down side to most car dealerships are the add on fees that dealerships act like they "have" to sell you this extra product on top of the advertising price. Then it's an act of God to proceed with the deal when you tell them to remove the extra product that you didn't ask for nor did you want.

Now I will say some really nice after market floor mats mysteriously appeared when we picked up the car, that we didn't ask for nor did it get added to our bill.

I hate the circus of buying a car at any dealership but I would go back to DeMontrond to buy again. They had a good price, good warranty. The haggling games and lack of transparency of add on products and the round and round to get them removed is what brought down my overall star rating.

Hardy was gray to deal with. The is our second vehicle to purchase through Demontrond in the last 6 years. They are easy to work with and we got just what we were looking for. We will continue to be a loyal customer.

We had an incredible experience buying our new car at DeMontrond Mitsubishi in Texas City. Jimmy Williams in Sales assisted us and provided everything we needed from the moment we walked onto the dealership to our drive out. He has been attentive and always follows up right away to answer our questions and assist in resolving needs with our car. We love and are very much enjoying our new Outlander! The entire staff was wonderful but working with Jimmy made the process and experience incomparable to any other dealership we have dealt with in the past. Thank you for the wonderful service! Marlene & John

Had an AWESOME EXPIERENCE AT DEMONTRON TEXAS CITY!
MR. DYLAN KETCHUM WAS VERY POLITE, VERY KNOWLEDGEABLE ANSWERED ALL OF OUR QUESTIONS
THANK YOU DYLAN!
THE GENERAL MANGER MR. JACOB CHAVEZ WAS SPECTACULAR, EXPLAIN EVERYTHING IN DETAIL. HE WENT OVER AND BEYOND TO GET US INTO THE VEHICLE WE WANTED. I RECCOMEND ANYONE READING THIS AND ALL MY FRIENDS AND FAMILY IF YOU NEED A VEHICLE COME AND SEE MY FRIENDS @
DEMONTROND IN TEXAS CITY

HONEST
FRIENDLY & RESPECTFUL

THANK YOU

I had an amazing experience purchasing a new vehicle for my daughter. Big thanks to the amazing staff: Jacob, Gerardo, and Kelly.

Salesman David Wishart was awesome. He answered all my questions when I called, sent me photos other than what was online, sent my final pricing and didn't bother me again when I said I will be in touch. He gave me out the door pricing when i called as well and there were no hidden fees. I showed up at the dealership the next day and he offered me 1st class service. I would buy from him again, great salesman.

Our sales man was nice and not pushy which we enjoyed a lot.and everyone else we worked with werejustas grea

More mechanics need to be hired at this location and the location on 45/rankin. It makes no sense for people to drive this far. For this reason I will not purchase another Mitsubishi.

Called for information about oil types for my Mitsubishi Lancer, service department double checked and advised I could also find it on my oil filler cap

Dylan and was very helpful when it came to finding the car i wanted. All really nice staff i am so glad I got my vehicle from Demontrond, great place!