Dental Emergency Care, Irving TX

Amazing and kind workers there! I needed two root canals gone and yeah I wish teeth stuff wasn’t so expensive but that’s every dentist office in my opinion. Dr. Reeves and Tanika are super sweet and funny and the receptionist upfront she was very kind when I was really in pain. Thank you guys for being open 7 days a week for people like me.

Dr. Sophia is very kind, personable and extremely thorough when explaining the process of what needed to be done. Thanks to the staff for being helpful the entire time of the visit.

This has by far been the BEST dentist office I’ve ever been to! I had A really huge hole in my tooth that kept me up during the night from the excruciating pain so I called Dental Emergency Care at about 11pm. They made an appointment with me for the next day. I got A tooth extraction and bone graft right away They were SO informative
& made sure I understood EVERYTHING! The customer service from EVERYONE in the office was AMAZING! I’m honestly blown away and can’t wait to tell everyone I know About Dental Emergency Care! They REALLY DO TAKE CARE OF YOU! ALL of them! They’ve gained a lifetime patient!
~Olivia

The front office staff, dental assistants & dentist were all incredibly kind, caring, and attentive! They communicated effectively and made sure I was well taken care of! 5 stars!

Great staff, informative and experienced dentist, and great service! I was in town from Houston celebrating my birthday, but my failed root canal caused unbearable pain and I needed to find out what was going on ASAP! I was afraid I wouldn't find anyone to help me but i found this place! I am so grateful for the services i received here! They took x-rays of my problem area and it revealed I had a bad infection and abscess. I was prescribed antibiotics and put on some pain medications and i was on my way to feeling better! The dentist was so helpful and took time to answer all my questions and explain my situation and reason for pain. The front staff and nurses were so nice and patient and even let me wait for my uber in office even after they closed. They stayed with me until i was picked up from the office. Thank you so much! Highly recommend this location!

Wow. I just had the craziest experience ever. The office staff and dental assistant’s were professional and pleasant.
I had two focal X rays and a panoramic X-ray. The assistant came back in and announced the dentist wanted more X-rays and I as the patient and customer refused.
All I can say about the demeanor of the dentist because of my choice was IKE TURNER.
This guy was triggered and unleashed on me.
If you want an angry dentist go to this place in an Emergency.

Wow this place was absolutely amazing! The staff is so comforting and gives you all the details every step of the way! Thank you Mariam and Dr Sophia for taking care of me and getting me in and out in no time. I would highly recommend especially Incase if an emergency!

Driving from Houston when my tooth broke, I called ahead and they were waiting to give me the best dental care I’ve ever had. Thank y’all so much.

Came in crying with an immense toothache because this place was the closest to me at the time.two stars for the staff because they were very kind, and they saw me in a timely manner.however, the dentist (hastily) gave me a false diagnosis that i paid almost $200 for and quoted me an insane amount for a procedure that i didn’t need.ended up going back to my primary dentist the next day for a second opinion, and i’m really glad i did because i was given the proper care i needed, all of my concerns were addressed, and most importantly my pain stopped.i definitely regret coming here.felt like i was robbed

Helped me with my pain, and was able to treat me right there and then! Dr.was really great and sweet!

This place stays open late which came in handy for the procedure i needed. EVERY SINGLE STAFF MEMBER WAS AMAZING. From start to finish. They are so cool. Mohammed is a perfectionist (loved that for me). I love this place

The entire team are fantastic! Special, Maria love her The amount of professionalism, friendliness, and genuine concern for your wellbeing are obvious the moment you walk in the door. You will feel welcome and comfortable. Highly recommend it

Everyone I encountered was very nice and accommodating.
I will be keeping them in my contacts for future emergencies

I visited Dental Emergency Care for the first time yesterday. My experience was great I have really bad dental anxiety and EVERYONE understood that. Very patient and kind. Gave me all of my options for treatment and worked with me.

Easy procedure, kind and caring staff. I highly recommend if your having a dental emergency. Come to this office, they will take care of you.

Wonderful Experience with Samantha. She was sooo understanding and helped my family with their dental needs. Thank you sooo much Samantha

I was a patient there on 7/14. I have a healthcare background for 10 years and felt There were a few interactions that were unprofessional.

The front desk woman asked me to open my mouth and show her where my pain was in order to order a X-ray, after I repeatedly communicated where my pain was located. I even told her no I am not comfortable doing that and she persisted because it was “normal” for her to ask patients. No means NO. I would never continue to ask one of my patients to do something they did not want to do.

Then she tried to make small talk/probe, which I am not a chatty person nor was I able trying to engage in communication due to the pain I was experiencing. “What did you do today? ” “What are you doing this weekend”. It’s too much. Too invasive, just being nosey.

Then after the dentist came in she came back in to discuss prices of treatment with me. NOT ONCE did she mention this business is out of network with my insurance (in fact I didn’t find that out till a few days later when I called back to ask). The office quoted me $1700 for a crown and I expressed I’d like to get a second opinion elsewhere. After she told me the price, she asked me “where do I work and what do at my job? ” I proceeded to tell her, “I am a nurse” then she proceeded to ask me, “ are you an lvn or rn” “I then stated I’m a registered nurse”LIKE WHY DOES THAT MATTER. Then she told me that they have options for payment plans. The interactions with her felt invasive and discriminatory. I would never go back to this business because of it. The lack of transparency regarding insurance, poor customer service and discrimination is just disrespectful. I’m thankful I received a better overall experience from another dentist office that was professional, in network and saved me $1000.