Denton Color Lab

Bravo! Well done! Autumn is ABSOLUTELY AMAZING! I cannot say enough good things! This lovely angel came to my rescue when I called the Denton Color Lab Salon for help after a recent, and quite devasting hair "service" by a stylist in the area I live in. My once dark brown beautiful virgin curly hair was changed to a hideous copper/orange balayage nightmare that was just all wrong in every way possible (no blend, no fade, thick highlight lines and the wrong color applied). After visiting with other professionals in my area regarding my ordeal, I was desperate to find the right person who would truly take a moment to listen and had the talent and skills to transform my hair to the natural looking, rich mahogany auburn balayage I was seeking to achieve within some inspiration photos. When I called, I simply asked for the best person they had that was available soon for my color correction situation. I needed a specialist and could not risk another screw up that would damage my hair. Autumn did not disappoint! I was very nervous and she was genuinely caring for my situation, she patiently answered my million questions, and helped me find the solution that fit me best. I love my hair again and am so happy I found this wonderfully talented artist who is very knowledgeable of her craft! The salon is beautiful and everyone was friendly and very service oriented to their clients. I especially like that they use high quality products such as Redken. I live about an hour and a half away and it was well worth the drive. I will definitely be back! Highly recommend! I was there for at least 3 hours and everyone I saw leaving the salon left with gorgeous hair!

My first visit to Denton Color Lab initially was a pleasant experience as I showed a picture of the Color and style I was looking for and discussed with the stylist and was assured it could be done. After being there for 5 hours the color was not what I had asked for or discussed. The stylist offered options of what she would do on the next appointment to bring the colors more in line.

I agreed to a 2nd appointment. I arrived about 15 mins before my appointment and left 8 hours later. During the appointment the color faded after shampooing. Two managers were brought over to discuss and another strategy on how to make the secondary color pop thus adding additional time and redoing some of the foils. Though some of the color is more noticeable, it still was not what I had asked for nor what we had discussed.

The amount was expensive with very little reduction in price (less than 1%) after being in the chair for 8 hours and still not accurate. I thanked the managers for their time, and not one spoke or asked about a follow up thus I left. When I got home, my spouse noticed the back of my shirt is now ruined do to bleach and the other products that got over my shirt when rinsing my hair.

I am disappointed as this is to be one of the top and best and the prices are high but I left both times unsatisfied. I hope the best for all but I will not return.

Ashtyn is amazing she did such a thorough consultation before my hair cut and asked if I wanted any add on treatments before we got started and then she absolutely slayed my haircut, cannot wait to come back for more services! I absolutely love this place because everyone is so friendly and sweet!

I made my appointment with the stylist when I was there after finishing my appointment. 8 weeks out. I received a text to confirm my appointment. I called to let the stylist know that I was only going to do the color. The lady that answered the phone didn’t answer the phone by the name of the business it was “hello, ” so I wasn’t sure if I called the right place. I asked if I had called.and gave them the name of the businesses and she said yes. I stated that I was confirming my appointment and that I wasn’t going to do the haircut. Her tone was she didn’t have a clue as to what I was saying and so I stated she was being a ding dong.well I showed up to my appointment and guess what! I was not on the schedule. My appointment had been cancelled and moved to Thursday at 3 pm. The ladies that were there were kind enough and each slit their time to getting me taken care of. I was so appreciative of this too! (I am always satisfied with my services when I leave there each time that I have gone.) I was satisfied with my services and I left to my next appointment. While at my other appointment I noticed that I had a tint line around my face. I called them and I was told to come back and so I did. They had me sit down with someone different (that didn’t help me that morning) and she came and took off the tint line off from around my face. As I preceded to get out of the chair. She apologized for what had happen that morning and then continued with the comment that because I called the person on the phone a “ding dong” that they were giving me a warning and if I did it again I would be welcomed there in front of everyone that was there. I found this to be very unprofessional because she only heard from her employee. A professional way to have done this was to speak to me privately about how I had hurt the employees feelings. I did apologize to the stylist that was nervously telling me this. Well ladies, the true colors of the lady that I spoke with to me shows that she was being a “ding dong” in my view because when I arrived and you didn’t have me on the schedule…to me shows that maybe she was having a ding dong day. Other than that I love my color! I won’t be back after this.

We for a free consultation on my hair color. They were very professional and printed out an invoice that broke down the exact prices, so there is no surprise add-on to the price.

Fantastic salon and customer service! Autum did an amazing job on matching my roots to the color I’ve already had. She was very pleasant and explained Everything she was doing clearly. She also understood my thick hair and how to make it more manageable for me. I would recommend her 100%!

Been getting my hair done for years. They've taken care of my friends, and Katie has taken care of my cuts and color!

Great establishment, kind and helpful staff, and they always do a great job! My go-to for color and cuts!

I had my super curly hair balayaged here and it looks beautiful. They were careful with listening to what I wanted in terms of color and it looks just right in terms of color and how light it is. At a later time I had a blowout done for a special occasion and it was done so well. Thank you!

Worked with Melanie and she killed it! I was super nervous and she spent quality time to make it perfect. The way the entire team worked together was refreshing and the customer service was on point! 10 out of 10!

Kinsey was amazing! First time to Denton Co Lab, so when I called to make an appointment, I let the receptionist know that I would like someone that has experience cutting curly hair.

Kinsey knew exactly what to do. She asked me questions to decide what kind of cut she was going to do based off of the example picture I showed her. Kinsey was very knowledgeable and gave me a curly cut and curly style. No one else has ever been able to style my hair the way she did with a wet brush and diffuser. By the time I got home and my curls dried fully, I realized that this may be the best cut I’ve ever had.

Denton Co Lab is an awesome, women-owned salon. Don’t hesitate to try them out!

Katie has been doing my hair for about 2 years now and I can safely say I will never go anywhere else. Especially if you’re wanting to go blonde, ASK FOR KATIE! My hair always looks SO amazing and the cherry on top is how kind and fun she is to talk to!
I look and feel more myself leaving this place. Cannot recommend Katie or Denton Color Lab enough. Absolutely worth every penny.

I wasn’t planning on going into detail in this review. However since you seem intent on misconstruing the events, I feel obligated to do so.
The bad review is not solely because of the fact that you would not transfer credits that you had not said previously were non-transferable, it is in large part due to that fact that in my initial inquiry, I was assured that this wouldn’t be a problem to use someone else’s credits with that persons consent.
Furthermore, I was then left a voicemail from Denton Color Lab saying that that account didn’t have credits, but if it did, I would need the person with the credits permission to use them.
The person who’s account had credits then called to straighten that situation out, she was told that in fact, the account did have credits after all, but they couldn’t be used by someone else. Even though they had previously said that they could with persons expressed permission.
That is the cause of your bad review, the miscommunications and doubling back on your word.

My hair cut was $41 and it was AMAZING. Bri did a perfect job on my hair.she was so intentional, detailed, and communicative. 10/10 recommend

Mercy did a phenomenal job on my hair! The customer service at Denton Color Lab is fantastic and I would absolutely recommend them.

I contacted Denton Color Lab to schedule an appointment for hair color, but wasn't sure exactly what services I needed since I had never had it professionally colored before. They were very thorough and helped me get a consultation and strand test scheduled ahead of time to make sure everyone had proper expectations before getting started. My stylist was Melanie, and she was absolutely amazing. Having never had any color services before, she took the time to clearly explain every step and worked with me to make sure she could give me everything I wanted based on my hair. Due to some leftover box dye, I wasn't able to get quite as light as I wanted for the ends of my hair, but found a great compromise and still maintain the health of my hair. I couldn't be happier with the end result, Melanie went over and above, and I will 100% be coming back to see her.