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Diamond Cleaners, Dallas TX

Address 4344 S Hampton Rd #300, Dallas, TX, United States
Phone +1 214-333-4322
Hours
Monday7:00am-6:30pm
Tuesday7:00am-6:30pm
Wednesday7:00am-6:30pm
Thursday7:00am-6:30pm
Friday7:00am-6:30pm
Saturday7:00am-5:00pm
Categories Dry Cleaner, Laundry Service
Rating 1 1 review
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Diamond Cleaners reviews

1
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Dorothy
July 20, 2023 4:32 am

I have used this cleaner many times no problems. So I took three dresses to be cleaned and one to be hemmed. I even held my dress up to me. So they could see how long it was. There was no moth holes in my dress. Because if it was I would seen them plus the workers would have seen them. Also I always examined my clothes before I leave them at the cleaners. I went yesterday to pick up my dress. It had all types of small holes in it. The manager was not there yesterday so I left the dress and the girl told me to call today. Which I did he claimed the holes was there when I dropped the dress off. I told him no because I held the dress up to me so his worker could see how long it was. And if there was any holes in my dress I and his worker would have noticed them especially around my breast area. The manager was really rude and I told him to go back and look at the camera and it will clearly show there was no holes in my dress. We both became angry. Of course he hung up on me. Tried calling him back they didn't answer. So while I was typing this review he called but I didn't answer. So I will be taking him to small claims court. It's the principle of how I was treated and for him not taking accountability of their mistakes. Because once we leave our clothes with them we don't know what they do with our clothes. So I will be contacting my lawyer on Monday. To see how I am supposed to proceed with the small Court filing. I will never ever use this so called cleaners again. I do not recommend them to anyone. If I could have gave zero for a rating score I would have. But I had to give one review score so I could write my review. This world is so evil and full of people who just want your money and they have no pride in their work or business.

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