Dickson Brothers Inc, Mesquite TX

I’ve purchased pool chemicals from Dickson Bros.in the past, but I had never used any of their services. I had never bought any equipment from them either. Then came the Texas winter storm of 2021. It caused the majority of my pool equipment to crack and break. I had tried to use another local big name pool store to do some repairs in the past and was extremely disappointed, so I thought I would give Dickson Brothers a chance.
From the first time that I went into the store to speak with them about new equipment, I was very impressed with the level of knowledge that Travis had regarding the pool equipment and every aspect of each product. He explained that in order to have my pool looking it’s absolute best, having my water as healthy as possible with the least amount of physical labor from myself, that I should get some equipment that would cost me a little bit more up front, but that over the long run, the equipment would pay for itself with the money I would save on electricity and chemicals. He was absolutely right. It’s only been a couple of weeks and I’m already using about 80% less chlorine than I did before.
Joe was the technician who came out to install the new equipment. He was on time, and got right to work. I tried to clean up some mess I had left behind after draining the swamp that my pool had turned into since my equipment had broken, but he could see how utterly exhausted I was, and he told me just to go in and get some rest and he would take care of everything. The heat index that day was almost 110°, but he worked like a mule to get everything installed that day for me. He went over every detail of how to use the new equipment, and was very patient with all of my questions. I did have to call a couple of times because I had forgotten how to do a couple of things. Joe and Travis both would return my calls or emails very quickly, and my questions were answered thoroughly.
My pool has NEVER looked as good as it does right now. The best part is that I barely have to do anything other than the weekly chemicals and brushing. Before using Dickson Brothers, it would take me hours every week to work on the pool and then I’d be miserable from the pain afterwards, and it never looked nearly as clean and clear as it does now.
Dickson Brothers has earned a life-long customer in me because of their honesty, their hard work and integrity. You don’t see that in companies very often anymore. It’s nice to know that I can go to Dickson Brothers for anything related to my pool and I know that I’m gonna be treated as though I was family.

Travis and Joe and the rest of the Dickson Team completely renovated my ancient pump and plumping system from a poorly pieced milled system that my former service really hoodwinked me on. New system is about as hands-free as you can get. These are now my forever go to guys.

DB was able to provide us the resources and services we needed to get our pool equipment repaired after the devastating winter storm and power outage. The whole experience was positive and professional.

Joe was very detail and did an excellent job!
Appreciate the great service that is sometimes hard to find …thanks Dickson Bros!

The Dickson Bros team is awesome. They’re friendly, knowledgeable, responsive, and won’t make you overpay for stuff you don’t need. Highly recommend!

They did outstanding work in replacing my pool equipment that was damaged in February freeze. Technician was professional and did a good job installing new equipment everything looking good and not anything halfway. They're expensive but they're worth it

Travis, Luke and all of the staff at Dickson Brothers are helpful, knowledgeable and professional. I would recommend them to anyone looking for anything related to a pool.

The staff is always super friendly and nice! Great knowledge and always answer all of our questions!

I was told to plug in a motor to see if a bearing was bad would the two weeks. I went to another store. They tested it immediately and the new motor cost $50 less than Dickson Brothers was charging. Shop around

You will not find a better place to get all of your supplies and service. They will help you in every way possible and get you anything you need! Love this place and would recommend it to anyone who has a pool or pond!

I have been nothing but pleased with my experience with Dickson Brothers. All of the staff are very informative and helpful each time you go into the store. They greet you and are very responsive in getting you the help you need. I was having a difficult time with my pool and going back daily for help. The store manager Travis personally came over to see our pool and make a judgement call on what it needed so that our family could swim safe and comfortably… I was so pleased and thankful… Joe was very helpful in giving me steps and tips to keep the pool clean and how to maintain our pool. I recommend them to anyone I know and as a family owned business, let’s help keep Mesquite family businesses going… thanks for everything you do!

They were the only ones that had the pool cartridges that I needed for my pool pump filter and it was at a good price too and it's close to me and they're very friendly in other words I like the guys

I've been using Dickinson Brothers for twenty years! There isn't another business that legitmately cares for its customers like Dickinson does. They treat my pool like it is theirs and treat me like apart of the family. Highly recommended!

Called them Saturday afternoon and asked if they carried a particular pool pump. The person who spoke to me Mary was incredible and went far beyond what she needed to. Not only did she help me determine that I only needed the motor but in fact made sure my installer was equiped with the seal kit so that the seals could also be replaced. She spent a lot of time making sure I understood what was needed and actually looked at photos I sent to her over my I phone to double check. They had the item and it looks like my pool will be fixed in no time. I highly reccomend these folks.

Outstanding service and value with this company!
Hard to find the kind of service they provide these days. Could not be more satisfied. From the sales person (Travis) to the installer (Joe) the concern about getting it done right was obvious. Highly recommend them!

The staff at Dickson Brothers are top notch. They really go above and beyond to help. I've had experience at other pool stores and can honestly say Dickson Brothers is the best. I will be a customer for life!