Dirty Dog Grooming + Self-Serve Dogwash + Daycare + Boarding, Austin TX

Nice people, and a facility that works and doesn't stink. All one needs for self washing. Their groomers did a very impressive job on two Australian shepherds.

I am very displeased with this service. I have a furry dog who needed her undercoat brushed out. It wasn't a small task and that's why I brought her to professionals. She was returned to me with very little difference than when I dropped her off. There was no communication to me as to any difficulties or discomfort she might have had as an explanation to why the job was incomplete. After mentioning my displeasure, the person at the front desk, who seemingly had no real insight into this specific grooming outcome, replied to me with a standard reply of "we can't get everything, you need to brush her regularly at home". I do, and I do a better job than this even when not purposed to brushing out the undercoat. I can run my hand through her coat and easily lift up small mats that could have comfortably been removed during the brushing/grooming process. I suspect they will only spend a specific amount of time brushing regardless of the thoroughness-also not communicated to me and a problem will large long-haired breeds. It cost over $100 for this and I am extremely displeased. I do not recommend this service.

Update: Jasmine from Dirty Dog reached out to me to communicate that my experience is not a common experience and asked if they could have an opportunity to demonstrate greater attention to my pet. I returned several months later and was pleased with the final grooming. It took a couple tries (as a large dog would require), but it seemed my pet enjoyed being properly brushed in the Austin summer weather. I'll be returning again next time. I'm increasing from a one star to a four star.

I like this place for self-service grooming, but it is frustrating when I go there during their opening hours, and they are not open. I went there to day at 2pm on Saturday and no one was there. They are supposed to be open 12-6pm.

The annoying thing is they actually have a sign that says "the door bell does not work, so knock hard or call". I do not usually bring my phone when I'm about to bath my dog, so I first knocked on the door as hard as I could for about 5 mins, before going back to get my phone. When I finally called them, there was no answer, twice. So not only were they not open when they were supposed to be, their signage made me waste 7 mins trying to get their attention when they were not even there.

This is the 2nd time in 2 years this has happened, and I only go there about 5 times a year, which means about 20% of the time they are not open when they are supposed to be. Not exactly reliable.

This is for the Guadalupe location only.

Awesome handy place, so glad I found it to wash and groom my anxious dog myself. Self-serve a much more affordable option than the groomer, and she was much less traumatized than when someone else handles her!

We love Dirty Dog! They always do a good job with my little Yorke Shug!

Really easy to use and friendly staff. Very convenient alternative to wrestle your pup in your own bath tub. Added bonus that you don’t have to clean up!