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Discount Car Care, Katy TX

Address 21946 Kingsland Blvd, Katy, TX
Phone (281) 392-6690
Hours
Monday8:00am-5:30pm
Tuesday8:00am-5:30pm
Wednesday8:00am-5:30pm
Thursday8:00am-5:30pm
Friday8:00am-5:30pm
Saturday8:00am-5:30pm
Sunday9:00am-5:00pm
Website www.discountcarcarekaty.com
Categories Car Repair and Maintenance, Brake Shop, Small Engine Repair Service
Rating 3.4 17 reviews
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Discount Car Care reviews

17
Sort by: date highest rated lowest rated most helpful
Joseph
April 29, 2023 4:27 pm

Horrible service! I took my car here 3 months ago and they were supposed to replace all breaks and drums. Well this week, I noticed that there was a grinding noise coming from the tires. I decided to go ahead and check them. They looked like this. I called to talk to the manager and he told me this happens every 3-4 months. Also I was told it depends on how fast you drive and use the breaks. Considering I use a company truck for travel my car sits alot not being used. The manager was very rude and flat out told me he doesn't believe me. I then asked if this was how he treats all of his customers he said yes.

Guangwei
April 14, 2023 11:35 pm

I went to this place several times, until they played some tricks.my engine oil is leaking and they called me to give a quote for repair.on the phone, they said the oil change is included.however, after i picked up the car and found that the oil is not changed.when i asked, the guy simply said it is not on the paper, so they will not do it, acting like street rascal!

Natalie
March 22, 2023 10:20 am

Took my car here for spark plug replacement based on the great reviews I’ve seen. The workers were nice and friendly, fast work. I brought my own parts and paid $45 cash for the single ignition coil and spark replacement.

That SAME NIGHT my battery light came on but my car was still driving. I took it to auto zone and a mechanic shop for battery testing and was told that my alternator was draining my battery. I had to spend an additional $800 on new alternator, battery and to fix my car that this shop completely messed up because I was not having these issues prior to bringing my car here. So please beware

Sal
December 24, 2022 11:49 am

Visited this place because I needed a registration inspection and even though the bay looked full of vehicles being repaired I was in and out in less then 15 minutes. The mechanics/tecs were very friendly and helpful.

MaryBeth
November 21, 2022 12:30 pm

Ford wanted to keep my car for 4 days to figure out what was wrong. Discount Car figured it out and fixed it in one hour. Love these guys! Thanks.

Donald
November 04, 2022 11:00 pm

Had a very good experience as a first time customer. The addressed my concerns in timely manner. There were transparent with their findings and their quote!

kashan
October 12, 2022 10:37 am

Very friendly and well aware staf economical place for car repair oil change car inspection etc

Cassandra
September 11, 2022 2:13 pm

I came to Discount Car Care because I needed a oil change. The young man that did my oil change was very kind and informative. I look forward to my next visit.

Muhammad
August 13, 2022 1:05 am

These Auto shop people avoid giving the customers their credit card receipt because they charge the customers a different amount from the itemized invoice charges.
Please always ask for credit card receipt along with itemized invoice.

Olivia
June 20, 2022 8:27 am

I have been going to Discount Car Care for over five years and always have a great experience. The folks here provide sound advice for keeping our older vehicles running smoothly. Whether it's routine maintenance, solving the occasional system issue, or providing information on upcoming service needs, the guys are professional, friendly, and provide excellent value for the high quality of service.

Ennigma
June 14, 2022 12:43 pm

Came to this place on recommendation. Unfortunately I can NOT recommend it. I actually feel ripped off. My wife went in yesterday to have an engine oil leak removed from the car. She explained to them well where the leak was since I had investigated where it was and they ended up changing another piece that had nothing to do with the oil leak and charging a higher figure. The next day I arrived with the invoice and the photos that I was still blending oil and they wanted to change the transmission. When I asked them to fix the engine leak, they returned the car to me without doing anything to it. Totally a scam. I don't sue them because they don't deserve the time. But I don't recommend it. If you are looking for honest and professional mechanics in your work do not go to that place.

joe
May 25, 2022 10:48 pm

Have been using DCC for the last 7 years, very fast and honest service work on my cars. Always come here for state inspection as well.

Allison
May 25, 2022 3:03 pm

We’ve come to this place at a recommendation, but recently their care on our car as put us at a huge detriment.
First issue I noticed was an oil change on my husbands car. Not long after, we got a check engine light. I took the car to a different auto shop, someone my family had gone to, and found out they had not put enough oil in my husbands car, which triggered the check engine light.
Next, and this one is a whopper, tire rotation.
My husbands car recently had a flat tire, and needed to get new tires. Any tire shop and auto shop we went to couldn’t take the tire off because the lug nuts couldn’t come off. The bolt had been stripped.
Discount car care was the last people to look at our car, back when they changed the oil they also rotated the tires. Because of this issue, we had to take our car to the dealership and it’s costing us nearly $3,000
If I had the money to pay a lawyer, I would hire one. But it’s not worth the time or money at this point, and my savings account is evidently about to take a hit.
Because of all of this, I can’t in good conscience recommend anybody to bring their car here. To save myself more money and worries, I will never be taking my car here again.

Chase
May 12, 2022 1:41 pm

When your vehicle is broken down, it's one of the worst headaches you can have, but luckily Jonathan and crew make it easy and affordable to get back on the road at Discount Car Care. The most important thing is that they won't BS you. They are honest about your car's issue, which I can't say about any other mechanic that I've been to.

Cheri
March 14, 2022 10:31 pm

Great costumer service and price quoted was price paid. Very friendly and better price than all the other shops I called.

Josiah
January 27, 2022 12:28 am

The dealership was going to charge me over 500 bucks, they fix my issue for just 50 bucks. It pays to know that there are honest people still walking this earth. It is a pleasure making your acquaintance guys! Nisan Versa

Naida
November 30, 2021 9:07 pm

I took my car left it with Jhonathan, he is the one i can trust but the price for labor increased, i can see they changed some of the mechanics in the garage.i left my car to pick it up the day after and when I picket it i felt a noise and I had to return for a very loud noise. Jhonathan went to the mechanics and they fix it. They are honest but you have to check that Jhonathan is there.

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