Divine Dental Spa, El Paso TX

Love Divine Dental with Dr Sadraei. Staff is nice and very welcoming. Very knowledgable and did not feel pressured or bullied to commit to any dental work I would need which made me feel very much “in control” of my treatment. Definitely give them a try.

Brought my four year old to get treated for cavities. I was very pleased with how they worked with him. He even looked forward to coming again for other services. Great services and I was very pleased!

I am a new patient with Dr. Barraza He and his staff were patient, very friendly and answered all of my questions

My grandchildren had an appointment on January 28th, we received a call yesterday they had availability today. Staff is amazing, friendly and professional. I will definitely recommend to my family and friends.

Great customer service the staff is really nice and all treatments are well explained, also the service is fast and efficient

First time coming to Divine Dental and they treated me like part of their family and made me feel at home. Dr Barraza answered all my concerns questions and were very helpful. I highly recommend Divine Dental an awesome place to take care of your smile

Today we go in for a follow up appointment for my daughter and the lady from billing comes out into the main sitting area and says can you believe we still have not been paid yet? And then proceeded to tell me I need to contact the insurance company and find out why they have not paid because if they don’t get paid she is going to (and I quote) stick me with the balance. I would seriously consider replacing her. Every encounter I’ve had with this lady has been beyond horrible.

Divine Dental Spa was a great experience. Staff is attentive and efficient. Will definitely recommend to friends and family.

Very friendly staff. Weekend hours available. I’ve had different procedures done and all have been great experiences.

I came in for a cleaning and was seen right when my appointment was scheduled. I was walked through the entire process with all of my questions answered. Definitely would recommend this dental office!

I came in for a cleaning and they did a wonderful job. Great service and hostility as well

I have had the worst experiences at this location. The first appointment was wonderful. The dentist was amazing and came up with a great plan to get my teenage daughter back on track but every experience after that has been absolutely terrible. I came into this being told that my daughter would have her crowns on before school was to start back. She had been suffering extreme bullying so that seemed like a huge relief. However none of that happened even though prior authorization had been approved they do not complete any work until they have been paid by the insurance company. I was never told of any of that. Not once did anyone say even though we have a prior authorization we will not complete any work until we are paid by the insurance company. So naturally I was very upset when I learned they actually had the crowns but were waiting on payment. The dentist made an exception a few weeks later after reading my negative review and had the office call to schedule the appoint. I felt like they made me a priority and wanted to rectify the situation. She got the crowns on and they look absolutely beautiful but today I take her in for a follow up so they can make sure her bite is correct and no sooner than my daughter goes back the employee over authorizations and billings comes out front in the waiting area and says "Can you believe we have still not been paid for those crowns"! I didn't even acknowledge her as it was very rude. She then proceeds to say well you need to contact the insurance company and see why they have not paid us because if they don't pay I WILL stick you with the bill. I did not ask for you to complete work that you haven't gotten paid for. Your dentist made that decision to move forward and honestly I will be forever grateful for that. That changed my daughter entire life but I will not be threatened nor spoken to as if I am a child. A phone call could have been made at any time prior to todays appointment and you do not have to treat people like that. There is one employee that is normally sitting at the front. She was there the day my daughter finally got the crowns. She is an asset to that business. She explained the authorization process and was always very professional and kind. I know these reviews can sometimes fall on deaths ears but your billing/insurance auth department needs training. Not training on how to do her job but training on how to interact with people and her co workers. I refuse to be spoken to in the manner that she spoke to me but I pray she does not treat others the way she has me. Something tells me it wasn't the first and certainly won't be the last as she was quiet smug and confident in the way she spoke to me so it seems as that type of behavior has not only been encouraged but allowed.

Everyone is very professional and helpful! I had my wisdom teeth extracted here and cavity filled, had a great experience with both. Definitely recommend!

This place is amazing! I haven’t been to the dentist in 4 years and everyone here is extremely nice. They go deep into detail and are very helpful. 10/10 service!

They are super professional and for the price it's absolutely great, would absolutely recommend!

Want to thank everyone at Divine Dental (ESPECIALLY ANA) for making my office visit so pleasant! Will definitely make this office my permanent Dental Care place to go! Thank you so much!