Dog Ridge Water Supply, Belton TX

They over charge you for water! We pay more then people in town and they have water, sewage and trash pickup!

Horrible, HORRIBLE! THIS place is a horrible, terrible place to do business! It doesn't matter who answers the phone line the staff is always very rude and lack class and professionalism. This water company always has some kind of boil notice. And they want to over charge for their water service! I wouldn't recommend this place to anyone. This place is a complete joke and the reviews and ratings should say enough about this place! 00000 Stars!

Completely appalling service, if by any means drill a well. Dog ridge is continuously under boil notice (filthy water). My personal experience is as follows. I work outdoors, having my own personal business. On 8/30 I arrive at my residence, no-water. I’m enrolled in auto pay and there’s money in the account. However, my wallet has been recently stolen, so the card being charged had been canceled-all of which is understandable- so needless to say water was cut off due to my card not being updated.

I call to resolve this and I also went ahead and paid my bill. Since my house’s water was disconnected, I went to a friends to shower change etc.

The following morning the tech alleges that he had locked the water meter the previous day, that someone had cut the lock and now they won’t turn it on for an additional $200’dollars, essentially trying to double charge me to get water. So now I’m purchasing about 9 months worth of water for this connection. It’s completely absurd and I am going to all the media outlets with this information.

The customer service lady was absolutely unreasonable, argumentative and disrespectful. This company is possibly the worst company one could use for water. Never in my life have I seen such in competence and lack of integrity. 0000 stars. You Fail miserably Dog Ridge!

Water is always getting shut off and having water boil notices. Undrinkable and barely cookable. Dog ridge water sucksssss

Water bill barely issued a week ago. Paid the bill online but didn't receive a notification or call that the payment did not go through. Water automatically cut off with no notice at all. As I saw someone else mention on here, I guess when you're the only water supplier in the area, you can manage your company as poorly as you like. These guys need to be fired and replaced with a better company.

Staff is unhelpful. Refuse to send itemized billing for repair charges. Why would you send a repair bill without itemized charges in the first place? ! They Took my name off our account after 10 years of it being under me and my husband and now refuse to give me any details on the repair charges or put my name back on even though I have proof it was there!