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Dollar General, Houston TX

Address 136 E Crosstimbers St, Houston, TX, United States
Phone +1 346-298-6490
Hours 8:00am-9:00pm
Website www.dollargeneral.com/store-directory/tx/houston/12029
Categories Dollar Store, Beauty Supply Store, Candy Store, Convenience Store, Discount Store
Rating 2.9 15 reviews
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Dollar General reviews

15
Sort by: date highest rated lowest rated most helpful
Lola
December 05, 2022 5:59 am

They do lots of illegal stuff at this location! I worked for them and I experienced it first hand.

Johanna
November 23, 2022 1:46 am

This place sucks don't come here lol tried to buy something a fat boy with glasses said they can't sell if it doesn't scan LOL why have it out then. Tag was clearly visible they could've tried to type in the numbers

Adam
November 20, 2022 8:13 am

As a veteran, they allowed me to work freight unemployed and told me not to speak of it. The manager told me that I’d be paid then lied. I was hired to cover up his lie so he fired me 4 days later

Holly
May 11, 2022 12:56 pm

Had great luck here I went to about 5 Dollar General around town looking for these sundresses they have every year and this one had them. They are cute and trendy and $10 each. Plus they have lots of other goodies you can't live without! The only downfall is they have stuff inventory in almost every aisle that they are trying to stock and it's hard to get thru with a basket!

J Hall
April 09, 2022 2:09 am

First I would like to address other commentary.
1. Coupons: dollar generals are not all owned by dollar general main company and are franchise companies where an individual owns the store and buys its inventory from dollar general corporate. For the franchise owners they have the option to either uphold Coupons or deny them. If however they are a corporate owned store they must uphold the Coupons rendered from corporate. This location is franchise owned so employees must comply with the individual owners coupons policies.
2. Secondly this particular store is suffering an employee shortage at this time. This situation is temporary and the store will eventually go back to clean and stocked shelves state. We apologize for the inconvenience and hope to reconcile this situation in the near future. Till then please bare with us as we try to make your experience the best we can at our store.
3. As for the staff, as we gain new employees we try our best to select the best people for the positions. Unfortunately as many of you already know people put their best foot forward to get the job and some work out while others not so much. Understand each employee must go through a probationary process and are being assessed. If it's found that an employee is not fulfilling the goals and proper guidelines of our stores we have certain processes we must follow to hopefully correct the situation without having to terminate the employee.
4. Safety and well-being of our guests is very important to us. If you do not feel safe please let a staff member know. Our employees are not only here to keep the store in operation but also to provide you with an pleasant shopping experience. We are not perfect but we strive to do our best just as anyone of you.
I hope this clears up many of your concerns as we look forward to seeing our customers again and again. We are a proud member of the Northline community and look forward to serving this community with excellent service for many years to come.

Amanda
May 02, 2021 12:00 pm

It's an awesome store very organized.live the customer service everyone is so nice and helpful.ty so much

gabe
April 10, 2021 4:36 pm

This is my favorite store better than crossing Fulton and waiting for and hour for the metro rail to pass.

Johnny
February 01, 2021 1:48 am

Michale has a nasty attitude. Shouldn't be a manager if he doesn't know the policy or customer service.

jennifer
January 21, 2021 3:05 am

They hardly have any product on their shelves, everytime i go in there, the shelves are bare & the ckerks say they have to close 2hrs early 7 vs 9 pm due to so many robberies.

Mark
January 07, 2021 3:32 pm

It's much better in alot of ways with a variety of selection and brands as well as price and just as convenient as family dollar

Tarri
December 17, 2020 11:27 am

Coolers with food in them were all completely down. Cashier was bubbly with great personality

Blankis
October 29, 2020 11:52 pm

The store wasn’t stocked nor clean boxes everywhere and shelves every where on the side and floor this was my neighborhood store not no more.

Roger
September 29, 2020 1:07 pm

Always helpful, friendly, beautiful people at this location. I frequently visit for quick needed household and food items.

Alicia
August 22, 2020 11:17 pm

Nice staff, everything i need is stocked. I only go during the day never passed 3pm cause of the traffic.

Opal
July 17, 2020 7:18 pm

The line was super long and only one cashier was available. Another worker was just walking around. I let an elderly lady skip me because she could barely walk.

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