Dollar Tree, Watauga TX

So many bargains. I used to go in with a firm grasp on how much money I would spend. Today I spent $35 and liked it. Nice to find these stores when they have people working hard to keep the shelves full instead of a store that has all of it's merchandise still in boxes on a cart clogging the aisles. Even though I spent too much today I will go back to the store that offered a better run shopping experience.

Recently the Dollar Trees in the area have made a real effort to clean up their stores and keep them that way. No more near disaster level shelves and the shelves are being restocked.

The addition of self checkout is also a welcome change.

Best of all is the food selection at most stores. While it's not a wide selection it is in many ways more affordable than Walmart and that's hard to do.

Are you into crafts? Most of the stores in the area have a pretty good selection of basics at of course, affordable prices.if you haven’t been to the dollar tree in a while, take the time and head into one see what they have

Writing this review in hopes that the right person will see it and do something about the bad management in this store.

Cashier was doing her best to assist a family that was checking out in 4-5 separate transactions. During the duration of this, a long line had formed and she still had 2 more transactions to do with this one family.

Cashier paged for help TWICE. Both times two managers came out of the office and essentially told her to handle the line by herself and walked off. They told her the other cashier was taking her lunch and she would just have to deal with it and walked off. Then, I’m not sure if the customer decided he didn’t want something or something got scanned twice but she paged for a manager to help remove the unwanted item and again these two older ladies came out. She voided the entire transaction and had the cashier redo the entire transaction with this gentleman “ in order to prevent this from happening again”. And again, did not help with the line which was now all the way through the back of the store. This interaction was so hostile and uncomfortable to watch that I almost set down my things and left the store entirely. I felt so bad for that cashier.

FINALLY one of the older ladies exasperatingly said “ I guess I’ll open this one” and opened a second register to help the line. I work in the service industry and it doesn’t usually bother me when service workers don’t pretend to love their job, but it was really unprofessional for this manager to stand around while her team was struggling and then loudly announce to the customers what an inconvenience it was for her to have to help them.

While the cashier was checking me out, the other manager came up to her and told her they needed her to stay late so the other one could leave early. You could cut the tension with a knife. Again, this just doesn’t seem like an interaction that should have happened in front of customers.

The young lady cashiering was doing her best to help everyone. She was friendly and offered great customer service to everyone in her line. It would really be a shame for her to keep getting treated like that by her management team.

It was really uncomfortable watching her ask for help and her management team tell her to figure it out herself while they stood around doing literally nothing.

This location is the most convenient for me but after seeing how this manager treats her team members I think I’ll make the drive to another location with a friendlier atmosphere.

I had already paid for My stuff and since they system froze and they receipt wouldn't come out, the manager Made me pay again Even though they cashier told her My card has gone through. In conclusión, horrible management that dos not care for their clients or listens to their employees.

Always love that this is the cleaner store.
Everyone is always more pleasant here also

Busy location. They've improved the service over the last year. They now have $3 & $5 items in addition to the normal $1.25 items.

This dollar tree is clean and well stocked. We can usually find whatever we are looking for. The staff is friendly.

I like shopping there but today. Couldn't find. My little Christmas things I was looking for