Domain at CityCentre, Houston TX

We are transitioning from our family home of 21 years to Domain while we look for our next season of life home. Our leasing process had some bumps but Nicole saved the day! Her professionalism, efficiency and attention to detail were top notch. She is so warm and friendly and made us feel welcome and already right at home. The property is beautiful and very well kept and she did a great job explaining all the details of the many amenities they offer. She is a rock star! Excited to begin our new adventure!

I was supported by Oscar. He was awesome, helpful, kind and show me the place to live. I consider the best place to live in Houston and with Oscar help He could show us all the good things we will have living there.
I am really happy to have Oscar in this process.

I had a great experience living at the Domain. It’s super convenient to go out to eat or go get coffee. The amenities are just as good as any other luxury apartment complex and the entire complex is always kept clean. Really no complaints, the only two things I didn’t enjoy was the limited access to outdoor space for my dog, the dog park is decent but it’s not always convenient if you’re far from it. Overall though I did like the place and the staff, Oscar helped me out and he was amazing.

Lived here for a year. If you want to hear every single engine idle, car lock, person cough, car revving, etc… then this is the place for you. There is no noise cancellation whatsoever.
If you want to live with no water, constant fire alarms going off, lights burnt out, toilet water constantly running and a hole in your ceiling for 3 months, this is the place for you. The time it takes and the numerous, requests, emails and calls to just get a maintenance person to show up at the door is insane. When they do show up they walk around, look at what they think the issue is and then leave and say “we have to order a part. ”
If you want packages stolen or misplaced this is the place for you. In my year living there, I had approximately $1200 worth of packages stolen or “missing. ”
If you want to walk. 5 mile to and from your apartment to your car every single day, this is the place for you. For a 3 bedroom apartment we were only given 1 parking space in the building parking garage, we would have had to pay an additional $75 a month just to get a second spot. This was a ridiculous amount of money to add on to a ridiculously expensive rent so we resorted to parking in the City Centre garages. Which there was no guarantee of a parking spot in those, especially not on the weekends or during the holidays.
If you want to be fussed at on the phone or completely ignored when you walk into the office, this is the place for you. The customer service was atrocious when I first moved in, this did get slightly better when new management took over.
If you want your (already overpriced) rent to go up without any honest explanation this is the place for you. After new management took over we saw our monthly bill go up $200/month for seemingly no reason. When I called to question why my bill increased following new management coming in, I was given the excuse that it was my water meter reading and that they “missed a month” so my bill was accommodating for that missed month… this continued until I called for a second time after the 3rd month with an increased monthly bill and then all of a sudden my bill went back to normal…
All in all, the location is unmatched. Lots of shopping, eating and entertainment below, but what goes on upstairs makes the location not even worth it.

Nicole, I want to take a moment to express my heartfelt gratitude for everything you have done to assist me in the rental process. It was all seamless from the showing to leasing. Because of your patience, willingness and positive attitude throughout the process, it made the transition a lot easier than expected. I would like to thank you for the way you handled my paperwork; you were organized and it took away a lot of my stress and gave me a sense of security. Thank you again and I look forward to my tenancy with the apartment at Domain City Center.

Kempton

Paid this property a visit and Nicole took care of me. Really nice property in very nice area. Nicole was very helpful answering all of my questions and concerns, she was also very knowledgeable about the property and super nice. If planning a visit you can't have a better person help you than her. Great job!

1) VERY loud here. You get the party crowd over the weekend and for weekdays you get the racing cars revving their engines on i10. Bonus, if you’d like your Saturday/Sunday sleep in to be disrupted by 7am loud karaoke for marathon events, this is your spot. 2) the apartment is quite old on the inside. 3) they’re not flexible with rent cancellation or early move out notice. Basically to move out early you have to give 60 days notice and still have to pay cancellation fee of 110% rent. Basically a hostage situation. I don’t live here but I spend a lot of time here because my SO does.

They charge every renter ~$125 PER MONTH just for the app to get in. And it was never disclosed verbally beforehand. Not until you really look into the itemized billing would you see it. And I surveyed fellow renters I bumped into and no one knew that the app cost makes up that much of their MONTHLY payment. There are 370 units here so it’s roughly $100,000 a month they’re collecting on that 1 application just for 1 building. Talking about shady business practice. And don’t forget about the other apartment buildings in the vicinity.

Our interaction with Ariyon was an exceptional experience marked by outstanding customer service. Her professional yet empathetic approach, extensive knowledge, and genuine commitment to customer satisfaction significantly enhanced our overall experience. For anyone looking for great customer service, Ariyon is your go-to. Her commitment to excellence and customer satisfaction is truly remarkable. It's because of experiences like this that motivated me to write a review for her.

Paint and sip Class by Oscar Duran was a fun. He is a great teacher!
We can really enjoy more of his classes here in Domain

This has been my favorite location to live! Excellent amenities and very friendly staff. The maintenance crew is always quick to respond to our service orders. Saul is always very helpful and friendly!

I'm a current long time resident at the Domain At City Centre. I had the pleasure of working with Nicole and Kourtney today regarding an urgent issue with a deadline. Although Nicole is very new to the office she was very knowledgeable in which I was impressed. I was able to get what I needed with a sense of urgency and meet my deadline. Kourtney is always a pleasure to work with and consistently provides excellent customer service. Yours Truly - JJ

Saul is a fantastic maintenance man here at our Domain Apartments. The closest Elevator to our apartment faults out from time to time. The elevator maintenance person took five days to come here and fix it. Saul rebooted it several times for us so they didn’t need to call the Elevator Company.

Saul is very capable and talented and should be contacted for Maintenance issues here. He truly does an exceptional job. Thank you, Saul.

My wife and I lived here for a year and it was hands down the best experience we have ever had renting. The staff (especially Kourtney) is fantastic and super professional. They pay attention to little details other places don’t care about. Maintenance is always taken care of super quickly with no issue.

I’m disappointed we had to move but would absolutely recommend this community to anyone. Price is high, but that should be expected for the area and amenities.

Just absolutely loved the last year here!