Domino's Pizza, Murphy TX

We did the curbside pick up, they stopped the two minute timer at 29 seconds then took a whole minute after the timer stopped to bring out the order. When my husband mentioned the free pizza, the employees where rude. Spoke to the manager and he said there was nothing they could do. Oh man, the attitude though.gees! How unfortunate it is when you avoid a franchise due to lack of customer service.will not be ordering from this location again.

I order pizza on line on Thursday dec2nd, it said will be ready in 30 minutes got there on 30 minutes they said be ready in 45 minutes I wanted in my car after 45 minutes came back in my name was screen say in the oven my name got off the screen and they giving pizza to other customers and I told them my name it's not there anymore after five minutes more they give me my pizza, first time they open I had great experience last night was awfully. I will never go back again.

Saw a delivery driver smoking; that's gotta be some kind of health code violation. Then he dropped his cigarette out of his truck window. His red truck had the Domino's sign on top, and he was coming from the Murphy location on 544 and Murphy Road. Just witnessing this is enough to make me never want to eat there.

Shout out to one of the kindest people you will meet. Aaron THANK YOU for being so helpful and a great Domino's representative!

Great Service - i asked the driver to go old school but he left it at the door.he did ring the bell though.so we're good there.

Fast delivery, pizza was hot and made exactly as we ordered.pizzas defiantly seem smaller than before.

Walked into this location to get food since I'm new to the area and everyone their was very rude. I asked for no garlic oil on my crust and they put it on anyway so I asked to speak to the manager. Brandon was his name and he was very unprofessional.

I order 2 sandwiches and 1 bread bowl pasta and medium pizza. My sandwiches had 4 small pieces of chicken on them.my pizza was pepperoni and jalapenos it had slices with no jalapenos on it. The only thing that was made correctly was my bread bowl pasta. This store needs big time training. I don't bother calling back because they don't care to make it right. I have told them over and over. Sad part no one does anything about it. It's on my way home guess I need to change locations

This a good location, don't worry. I always do carry out as well, everyone seems really chill here. It's clean in there.

I would not order from this Dominos. Used to be excellent service. 3 deliveries in a roll…cold or luke warm pizza. Today (Sunday) ordered Brooklyn style pizza. Tracker said it had been out of the oven for 43 minutes. So at the hour mark I ordered from a competitor. Not getting cold pizza again. Clearly under new management.

I don’t think they care. My pizza is NEVER completely cut. When they put the garlic oil on the crust they ALWAYS miss. The cheese dip was stuck to the bottom of the pan and it’s too shallow for dipping. Also, the tracker is NEVER correct. It used to work but not anymore.

Tried to get the special and the lady who answered said go online because we can no longer accept it via phone.but it was not online and when I called back she was so so rude. Went to another dominos and they were very nice and said she can do the special over the phone w no problem. Hate this dominos im ordering a pizza not getting a surgery don't make it too complicated

Very disappointed. They made our order completely wrong. When we told them- no apologies, not even acknowledging there was an error on their part, disappointing customer service, and we were told to wait 10mins (it took longer). They were saying "they don't want meat" as if it's our fault? The receipt clearly stated the ingredients which means they made it wrong.

They continued making other pizzas as we stood there and when it finally came to our pizza, an employee with pink hair started making our pizza wrong AGAIN (added red sauce when it was supposed to be alfredo) and we told the emotionless cashier, who told the pink haired lady, who then did a great job of making us feel like a nuisance. No eye contact, mumbling about it, attitude facial expressions. Sheesh.

Get this- the cashier who was "helping" us, walked out with a box of pizza. We realized after a few minutes that he actually just upped and left for the night without saying -I'm leaving but they're taking care of you- or even acknowledging we were still there! Our pizza came out the oven and put to the side until we told a man working near the oven to give it to us! Where were the other workers? Nowhere to be found!

Bad customer service AND my other pizza got cold and didn't reheat properly. Got me late to a moms night where we wanted to eat hot pizza and destress from a very stressful few weeks at work. Never again.

The staff is rude deliveries take forever and it’s really a shame see my son’s favorite pizza place Brent since I walked in today and the girl basically told me to leave they were so busy

The last two weeks it's taken over an hour to get pizza delivered.

Edit: getting really tired of being ripped off by this place. Order one type of bread sticks only to be sent a different one

Horrible service, disrespectful and abusive. Ordering is a pain, staff is hostile and extremely disrespectful, hang up middle of the conversation and did not pick up phone. Several tries and giving them a second chance didn't work. I would not recommend this place to anyone who wants to be an appreciated customer.

Great customer service. Very helpful and hospitable.

Ordered takeout with some friends. No where to eat since we were from out of town. They let us use their lobby chairs outside and gave us bottled waters and napkins while we ate. Perfect customer service. This Dominos should be the example all Dominos follows.