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Domino's Pizza, Tyler TX

Address 16669-D FM 2493, Tyler, TX
Phone (903) 939-0705
Hours
Monday10:30am-12:00am
Tuesday10:30am-12:00am
Wednesday10:30am-12:00am
Thursday10:30am-12:00am
Friday10:30am-1:00am
Saturday10:30am-1:00am
Sunday10:30am-12:00am
Website www.dominos.com/en
Categories Pizza Delivery, Chicken Wings Restaurant, Pizza Restaurant, Pizza Takeout
Rating 2.6 18 reviews
Nearest branches
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Similar companies nearby
Marco's Pizza — 7924 S Broadway Ave, Tyler, TX, United States

Domino's Pizza reviews

18
Sort by: date highest rated lowest rated most helpful
Rae
July 06, 2023 3:35 am

Love their pizza.the crust is baked on cornmeal so no sticking to pan. Fillings are many plus salads and pastas are good.

Darron
June 26, 2023 2:21 pm

I wasn't a fan years ago but gave them a try a few months ago and WOW I really enjoyed it and I will be back again soon

Shelby
June 22, 2023 1:31 am

We ordered from here and honestly have not one complaint. Even the price was good, everything was exactly what we wanted, very nice staff and excellent food.

James
May 21, 2023 12:23 am

Another horrific experience with a Domino's outlet I thought had turned it around. We were 90 minutes in when we saw that it hadn't gotten past the prep phase. Domino's used to pride itself on 30-minute delivery. I called to inquire about the order, and a DRIVER answered the phone. I got passed to a rude manager, who hung up on me. Wound up driving to a convenience store to buy frozen pizza for the hungry folks who'd come to my house this evening. Canceled my Domino's order. I hope they refund me the $100 that I spent. This location should just close if it can't even get a pizza in the oven in 90 minutes. I won't be ordering from here again. Terrible.

Carla
April 17, 2023 2:26 pm

After waiting over 50 mins last night for a carry out we gave up and got a refund. This isn't the first time. Sadly this seems to be the norm for this location.

Taronica
January 05, 2023 5:23 am

Great location. What I don't like is when you drive up to the window, they act like they don't see you. You have to blow to get their attention. The pizza has a lot of seasoning on it and the pizza comes out tough. Like it's over done.

Jennifer
December 13, 2022 4:19 am

RUDE workers. Sat at window waiting for someone to acknowledge me to get my online order picked up… the girl came to window and stared at me never said a word not hello how can i help you nothing. I tell her my name.she walks off.later comes back with my box and just sticks it out the window and makes a snarky face at me and went back to whatever she had more important to do. Never even said have a good evening. No enjoy your pizza. No thank you for coming in.nothing. Customer service is lacking everywhere now and yet prices keep rising. About time I just don’t support any restaurants anymore I guess.

Mike
November 18, 2022 7:09 am

I ordered 2 Brooklyn Style Ultimate Pepperoni Pizzas. The first one was way too salty. The second was made very well. The staff was friendly and overall the store looked very well kept. The only thing that kept me from giving 5 was the overly salted pizza. But I will definitely be going back.

Glenn
October 08, 2022 4:29 am

Waited for over an hour just to be told they were short staffed and didn't know where the address was. That was even after putting specific directions in the instruction portion. Called and canceled, Megan is rude and needs to learn customer experience

Skip
September 30, 2022 6:14 pm

Ordered a Small order. The Email I received said 80-90 Minutes. It's STILL being Prepped. I would NOT have ordered IF I knew this.
I order from Domino's ALL the time, but in the last few months.you have gone way down hill.
I'm not sure if I will be ordering from you anymore!
Sorry.
CE H

Erica
September 28, 2022 5:02 am

The last few times I have ordered I have waited up to 45 minutes with no phone call or anything. When I call to check on my food I am informed that they only have 1 driver and delivery time is an hour and a half. They cancel the order so I can pick it up however It's already pending on my account for delivery. So I have to wait for it to be released after a few days to go back to my account and get charged again. So The manager tells me that basically it will show 100.00 for pizza but one will eventually fall off.but how is that my fault they are under staffed. When I asked why they didn't call or just not take deliveries if they were behind. The manager yelled at me. I even told her just keep the charge throw some wings or another pizza in and leave the charge alone and I'll come get it. She told me no, that I am not the only customer this happened too and she isnt doing that. I asked who the GM was and got a first name and she said that's all she can tell me. No last name no number. This is the worst pizza place ever. If I wanted to spend 100 tonight on dinner It wouldn't be here especially and not have any food trust me domino's in Gresham sucks and so does their management obviously there is no customer service skills here or management skills!

Amber
August 04, 2022 6:13 pm

The past 3 orders I have been called after about 45 minutes with them telling me that they do not have anyone to deliver my food, do I want to cancel or come pick it up? I get everyone is understaffed but that place is ridiculous. I only order because after EVERY order I get a free pizza. Sad but true! Why take delivery orders if no one can deliver your food. I don't feel they will last much longer, I have heard no good comments on this domino's pizza.

David
June 20, 2022 12:14 am

It's always the quality you would expect from a dominoes pizza which is the 3 stars. It's a real inconvenience when all you have is a $100.00 bill and you are not able to pay with the thing, besides that little issue everything else is wonderful.

Cory
June 19, 2022 4:46 am

The pizza from this place has been spot on every time I've ordered. The online build matches ever time and the bake is perfect. I don't eat pizza crust but I do from this location.

Nicki
March 07, 2022 1:27 pm

Placing order was rude. Got my order wrong had to repeat 3 times. N still when got there was wrong

Joel
November 17, 2021 5:31 pm

MAN! They Nailed it! These guys managed to get 1 piece of Italian sausage on each piece, which perfectly complimented the 2 pepperoni slices. They're SO THOUGHTFUL.we always order extra cheese on these 2 pizzas (which we order usually twice/week, and spend $40-$50) and these guys took it upon themselves to add extra sauce to compliment it, to the point that we couldn't tell we got extra cheese! How incognito! And the bacon we paid for was so subtle that we couldn't even tell it was there.

I THINK, but I'm not sure, that this location had a management change withing the last few months, and It shows. The first thing that happened was that I got griped out at the drive through for trying to pay with a $100 bill. But the BIGGEST issue is that we've depended on Domino's to feed our family of 5 at least twice/week, and it was the BEST Domino's we've ever had, but, the pizza lately is not much better that DiGiorno. I even asked them in the comments to not skimp on toppings, to no avail. Think we're going to try Marco's or Papa John's for a while. They may appreciate our $100/week.

Airborne
July 01, 2021 2:47 am

I'm not ordering thin crust pizza again. It was too thin. Paper thin in fact. I've had thin crust elsewhere, but it's nowhere this thin. They forgot the 2 garlic butters I ordered. No one checked the orders. Pizza ok, but not great.

LaTresa
April 12, 2021 1:13 am

They took my order over the phone. They called me back about 25 minutes later saying that my address is way out of their area, as if it's MY FAULT! Kept transferring me until a so called manager or whatever got on the phone acting like it's my fault that they messed up. Crazy part is that they've delivered to me before and to multiple homes in the same area. Manager was so rude and short with me. He cut me off in the middle of my sentence and told me my money would be refunded in 3-5 business days. No apology, just kept blaming the worker who took my order. The entire staff needs to work on their customer service skills.

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