Domino's Pizza, Arlington TX

Based on my own experience and previous reviews: BEWARE of this location scamming. I ordered through the app for delivery, and after my app stated the order was out of the oven, I get a call stating I'm out of the delivery range and that I need to cancel and manually type in another store. EXCUSE ME!? I can't manually type in another store for delivery - you put in your home address and it auto sets the store that should deliver to you. I am a loyal Domino's customer, but this location needs to get their act together and quick! I had to be very persistent to even get a manager on the phone as she preferred just have a very rude customer service agent call me and were yelling back and forth through the store. If it was that big a deal, do like all other pizza parlors and hire door dash or Uber eats to do your job for you. Absolutely ridiculous!

I just moved to the area literally less than 2 weeks ago. I placed an order through the mobile app totaling $42. The delivery guy, I believe his name is Paul, arrived he was nice and very friendly. I signed for my order and he was on his way. The next morning, I received an email stating that my total was updated from $42 to $48. I did not leave a tip, so that let me know that the delivery guy, Paul wrote in his own tip at some point after he left (technically that's stealing). Furious I called the store and informed them of what happened. I was told that in 3 days I would see a refund into my account for the stolen amount. Before I realized it, the entire week had gone by and still no refund. I called the store again, and spoke to a manager, I don't remember her name. I informed her of what happened and she offered me a free large 2 topping pizza. When the pizza was delivered, IT WAS THE SAME DELIVERY GUY THAT HAD STOLEN MY MONEY, PAUL! I could not believe it. He wasn't as chatty this time, I'm assuming, because he knew what he'd done AND that I had found out about what he'd done. I was dumbfounded. Opening the pizza box, it was burnt, hard and made on very very thin pizza dough that literally felt like paper. The pizza wasn't cut all the way through so we ended up having to pull them apart
which turned into an even bigger mess. I'm extremely upset and disappointed with the experience that I had with this location. I'll be ordering from a different location from here on out.

I paid $10.99 for a 10" round regular classic crust pizza tonight. Never again! A 14" classic cheese or pepperoni pizza at Little Ceasar is $6.99. Did I mention $11 dollars for a 10" cheese pizza?

My pizza was only "cut" none of the pieces are actually cut through. It's definitely not that hard to cut a pizza, to where the slices can be pulled apart easily. Do better.

The delivery driver "Vincent" has got to be ignorant. My directions for the contactless order were to place the order on the bench on the porch, then ring the bell. HE DID NOT DO EITHER OF THE TWO! He tossed the order at the doorstep on the ground then walked away! If I didn't have a video bell I wouldn't have known my order was outside.

They most of the time make the order wrong and the delivery is so late

I had the best experience at this location, Eaira did an awesome job making our order. Her customer service was A-1, the pizza tasted amazing. I will be going back and asking for her too take and prepare my order. 10/10 must try again