Domino's Pizza, Pasadena TX

Dean is awesome he always makes the Pizza Perfect and is always friendly. And our delivery drivers are always amazing thank you for being so awesome

Update 1/3/25
Dean made our pizza’s perfect I did have an issue with the delivery driver, but it technically wasn’t all her fault. I was just trying to get it delivered by a certain time the app told me a certain time and then it was later than that but all in all she was nice and they were hot thank you Cecilia. Sorry for being rude!

I love these guys they are awesome. I’ve always love Domino’s Pizza but they always deliver it to me fresh also. And even when I had a special request she did it with no problem. Thank you guys for being so awesome especially during these trying times. I think it’s tacky that people get upset about this establishment locking their doors when there’s been a lot of robberies in the area and they’re just protecting their employees. I’ve never had anybody be rude to me I’ve even went in there upset before and they fixed it immediately with no problems. Sometimes they are understaffed. But what do you expect there’s a pandemic going on and at least they are they are still working and providing us with food. Thank you guys keep your heads up.

A bit of advice for prospective customers
If you want a regular coke make sure to order a diet coke.
This store is 5 for 5 on bringing the wrong soda, every time I order a diet coke I receive the regular coke. Maybe it works in reverse as well? The worst part is the driver's tend to be not at all worries about the mistake and kind of shrug it off.
Going to have to start tipping cash I guess I get burnt every time.

The order was scheduled to be ready in 30 minutes for carry out. I arrived at the restaurant after 30 minutes and didn’t have the order processed. They had me waiting for more than an hour. Wish they changed management. Ridiculous.

Yael was very rude. I was trying to order and he kept making inappropriate commentary to his other worker. Very disappointed.

Ordered a pizza at 714pm arrived in store 722pm waited waited till 745 asked where is my pizza, there response was " we haven't even made it yet. At that point I canceled order and went somewhere else.

Hit the spot… they followed directions… what more can I ask for… OK just maybe the quantity could’ve been better

Wish I could give them no stars! Horrible service! Finally had girls night ordered the kiddos pizza so they could have a yummy treat and never received it! I called 3 times and was told it would be 45 min. Twice. The third time I was told I had to come pick it up. I explained to them I wasn’t home and they said okay well you aren’t getting pizza today. Wish they would have communicated with me in the three times that I called so I could have cancelled the order and ordered my kiddos something else. They lady on the phone was horribly rude and hung up on me when I was talking to her. Definitely will not be ordering from Domino’s EVER AGAIN!

I ordered my pizza at 10: 30, they said be here by 11: 10. Nothing. Called oh its at by 11: 30, still nothing then get a message putting pizza in oven. WTH? So now it's 11: 45 and they say "Mike is on his way" It's after midnight and my food just got here. Terrible! I should saved 30 bucks and just boiled an egg! Delivery and management were horrible! Definitely calling corporate Monday morning.

Took 1 hour to get our order. All that time they had, and they still forgot the topping on one of the pizzas.

Gave it a star cuz I can’t give it none. Ordered two pizzas at 6: 30 and it’s 8: 50 now. It’s trash so are the workers. They mom should’ve swallowed

Said they would deliver 30-40 minutes and after they took 2 hours, I called to cancel and when I asked if there’s a way I can get my coupon back since I’m basically not using it because of them the girl on the phone response was “I don’t know anything about how the coupons work” while telling her coworker that I’m canceling my order. Horrible customer service! This is the second time this same thing has happened to me. Never again!

Needed delivered 5 min from the store. Placed the order at 5: 30 on a Wednesday and received our cold pizza, wings, and bread at 7: 39. I UNDERSTAND things happen, but had anyone communicated or showed some kind of empathy when we called at the 1.5hr mark, I’d feel less likely to leave negative feedback. Maybe consider a notification of delayed or longer than normal delivery times when the delivery order is placed. I would’ve just picked it up myself.

I tried calling over the phone to order they continuously sent me to pay through a automated automated system. It was a tedious process they were going to charge me 141 for 7 pizza. Pizza Hut charged me 75 for seven pizzas including a $50 discount.