Donut Palace, DeSoto TX

The lady that works the counter is extremely RUDE! When you first walk in the energy is off. She looks at you like it pisses her off to help you. Honestly she has a very evil spirit. Never again

Not only was the female manager very rude and condescending but the food was really yucky. Too much butter inside my croissant, that instead of being soft, it was droopy! I asked for my receipt and she just ripped it and threw it on the counter for me to pick it up. I handed it back to her and asked her to hand it back to me. After she handed it back and realized what had happened, she proceeded to laugh in my face. Not only does she not respect black people, but she wants our money too. Don’t go here for donuts as you will not be satisfied! The donut shop on Polk is better!

My favorite donut shop. This place has been around for over 20 years and their recipe is still the same for the glaze that they use. The donuts are always fresh and the glaze is to die for. Trust me you go once you will definitely go back. The donut holes are my favorite

Lovely people with a great selection of donuts and yummy kolaches. Great place to stop by before heading to work or any event. Don't hesitate to stop by and grab a bite to eat!

The lady with red hair was very rude! Not sure if she’s the owner or not. I called myself trying to try a new donut shop since my usual place gets extremely packed around a certain time. My toddler couldn’t decide what drink he wanted and she tried rushing us. After my purchase I asked for a receipt because I knew I had been charged extra, she got upset that I questioned my total and shouted to me how much each item was individually. I informed her that she had poor customer service and that I wouldn’t return. She replied “that’s fine! ”. It was too early for the attitude, I felt the energy being off when I first entered and I should have just followed my mind and left. I’ll NEVER purchase here again! 0/5 stars!

Great experience! Wonderful selection of donuts and piggies at an affordable price! I recommend to everyone.

Customer service is a 10. The lady that helped me was really nice. However the donuts are very meh. The jalapeño kolache (the croissant one) had a peculiar taste and the jalapeño baked on top was aweful. Maybe mark them differently because that was not a pleasant taste. The apple fritter was most disappointing. It's basically donut dough with a little cinnamon mixed in the middle. There was no apples either. Maybe they use the apple filling with no apples, however it didn't even have an apple essence. It was really just a chopped donut.

Came here this morning ordered 2 donuts the older lady give me an open basket for donuts I asked for container she tells me no I had to tell her “lady I’m driving I need container so donut doesn’t fall”! She gives me donuts and tell me to go… I wanted my money back but of course she didn’t play speak English… I will never return ever….

Fresh donuts and even pleasing the next day. My first time going last week and I'll definitely be going back.