Doug's Advanced Automotive, Plainview TX
Address | 2403 Houston, Plainview, TX, United States | ||||||||||
Phone | +1 806-293-4918 | ||||||||||
Hours |
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Website | www.napaautocare.com/store.aspx | ||||||||||
Categories | Auto Repair Shop, Auto Tune Up Service, Brake Shop, Transmission Shop, Mechanic | ||||||||||
Rating | 4.7 15 reviews | ||||||||||
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Doug's Advanced Automotive reviews
15Met Doug today as a first time customer & was overcome by his customer service & goodness. He made clearly apparent that he's trustworthy & knowledgeable. I'll stick with him for any automotive needs from now on.
Get all my vehicles worked on there. Doug is awesome and will go above and beyond to make sure it's fixed and fixed right.
I have been using this repair shop for 2-3 years and will continue to use it, they do good work and always get me in a timely manner and if more than expected repairs are needed they always call and let me know they keep me posted
Helped me out with some radiator repair did it quickly, and professionally. Will return when needed.
Doug and his team were courteous and professional. They got me in even though they were backlogged and put me back on the road in a little over an hour. If you're ever in need they're the ones you should call
Walked in and Ray took care of me real quick. Thanks Doug with people like that working for you also make you kook better.
They do a great job, I've used them for oil changes, safety inspections, battery replacements, and engine rattling noises they diagnosed and fixed.
Took my wife's car into have transmission solenoid replaced and it them almost 3 days to fix it and then when I went to pick it up they told me they to put 2 more shift solenoids in and then one of the guys working there tried to pick a fight with me over.me asking for the solenoids that I paid for, service sucked being that my car was scheduled for Wednesday and I got it back Friday afternoon, and top it off they just put stuff in car without calling me to tell them to go ahead, I had already got the parts myself when I took it in.
I had a check engine light come on and had it checked at a different mechanic and was told I needed to replace my catalytic converter. I decided to get a second opinion at Doug's without letting them know of the first assessment, I made an appointment that I later canceled because the light went off. A week later it came back so I called Doug's and they got me in the same day and fixed the problem by just cleaning my throttle body and a sensor, no parts replaced. Maybe the catalytic converter is bad and the problem will come again soon but I would much rather start with a simple fix first and work up. They were upfront about the cost and it was a fair price. Hopefully I don't need their services anytime soon but when i do they will be my first call.
Accidentally put flex fuel in my truck 2006 f250 6.0 diesel they managed to get it out truck runs better now then it did before amazing job would highly recommend due to quick and affordable service quoted $900 actually cost $391 recommended also because of kind and respectful customer service
They were professional and understanding. It was a little pricey, but well worth it due to the quality of work and how fast it got done.
Got right in to get my inspection sticker. Freindly. Good people and a Good Company. Honest.
Have had 3 different cars worked on here in the past 7 years. They always treat us fairly.
This is the most honest trustworthy business in Plainview. Highly recommended. These people are excellent business people and an asset to the community.
Needed a diagnostic and oil pressure sensor replaced and it was fixed over night! Got my car back quick and Doug worked with insurance for me.