Dr. Thien-An Nguyen, MD, Richardson TX

The practice is extremely disorganized (paperwork everywhere) as is the doctor herself.

Without disclosing personal medical information, I’ll just say that the doctor clearly didn’t understand a very basic and extremely minor medical condition I have - and wasn’t even there about! She was very pushy, tried to insist I go see a specialist, and wouldn’t listen as I tried to explain exactly how my condition affects me. She also came off as very judge-y of a mental health condition I disclosed.

Don’t waste your time here - go to a doctor you can actually have a conversation with.

No recommendation to friends.
Services are not professionnel. Waiting time from til 1,5 hours to see doctor. Phone call never picked up when patients need help and no voice mail set up. Dr. TA office gave incorrect my insurance to the lab so they cant charged to insurance then they charged to us. They have no responsibility

The office called me to make an appointment for a physical because it had been over a year and I take a daily prescription. Appointment was for 8: 30am. Had my vitals taken by the nurse and was placed in a room. At 9: 30am I still hadn't been seen so I asked the front desk if the doctor was in the building, she informed be that she was on her way. Same thing happened with my husband a few months prior. They take appointments for her hours before she even arrives. I left without seeing the doctor and I will not return.
She has been my physician for almost 10 years and I'm really disappointed with my treatment the past couple. She doesn't listen to me and just tries to make it as quick as possible.

Not professional. Very bad family doctor
on her. Don't waste your money and your time come to see them. Need to looking for another doctor.