DSW Designer Shoe Warehouse, Sunset Valley TX

I love DSW but not really a good kid selection at all but hey for me and the hubby it’s a awesome place! The hot spot for our shoes definitely!

Nice place- clean and plenty of variety. If you have kids, watch the toy section at the checkout line!

I was very excited to go in the store to get Dr. Martens and wanted the pink ones for my birthday today. They didnt have them in store so I wanted to purchase them online, I was going to pay for express shipping because i need them for my trip next week. They said they would be in friday so I go to pay, my card wouldnt work, then tried my mothers card. They tried to tell me the bank put a hold on my card, both me and my mothers. I just got gas and my card is NOT on hold. Denied it was their system when how could two cards not work, I was able to use my card elsewhere and my mom has had that card for 2 years. I do not understand when someone is trying to spend money why there system is down and cannot process it. I am very upset and now have to go elsewhere when clearly my card is working. Wont ever be back.

It was ok. It was my first experience in this type of “warehouse” setting. Not sure it’s my thing.

No employees around, didn’t have my size on the floor and I couldn’t get a hold of anyone so I could get my size. It’s a shame, I just wanted to spend my money and buy some shoes but I couldn’t!

Nice, big store with a ton of various shoe style options available. Awesome handbag prices on their clearance merchandise!

The store was nice & clean but I would like an easier search, the shoes don't seem to be sorted in any particular way; I will be back.

I’ve come to love this DSW. Have been here twice since moving to Austin three months ago. Excellent selection and great customer service.

I love DSW store always have good sells, customer service is great, they are all friendly willing to help what ever your need & work as a teams, I love the shoes, preses & other things its a good store to shop for the family & friend.

Awful customer service in store and on the phone. This location has charged me twice for a pair of shoes I never even received. They wouldn't let me exchange but instead made return and repay for shoes. It has been over a week and I still have not received a refund for the 1st pair, they are making me go through corporate to get $80+ back when I should have never been charged more then once in the first place.they were very rude today when I called to take about it and at the end of the call the employees hung up on me.

What an amazing experince when shopping for shoes. I left with 8 pair they have such a great selection and great prices.

Pleasant place to shop and employees are nice and helpful. They seem to have a lot more running shoes than regular shoes. I prefer a variety of regular shoes

Got some work shoes for my fiance. He got the wrong ones so I went back and swapped them out. They were kind and friendly every time. Excited to check out the nail salón.

I went in the mail bar for a mani pedi and really liked it. So clean. And nice little salon. Nail tech did a great job. My gel nails still look great. I also bought a pair of shoes. Two of my favorite things in one place.

They have good variety of brands to chose from. You can have the leg measure to pick the correct size. Its located in the Brodie lane adjacent to main road.

First. DSW as serious about COVID-19 precautions. Yay! I found two great pair of shoes on sale for $25 each. When I got to the checkout I was offered $10 off for giving my email to receive offers (including a $10 coupon via email). For $40+tax I have very happy feet!

Awful staff. Awful managers. Awful customer service. DSW is a company that could not possibly care less about their customers OR their employees.