DSW Designer Shoe Warehouse, Euless TX

Went in today and got 4 pairs of tennis shoes to try. The only seat I could find already had several boxes from previous customers on the floor and on the seat, so I moved them to the side to try on my shoes. Upon finding the pair I liked, I took my box and went to look at the clearance section. I left my 3 boxes of shoes (in the box as they were found) I didn't like with the rest of the pile of boxes from previous customers. A sale associate approached me while I was browsing the clearance and told me I needed to clean up my shoes. I was a little taken aback by this request but went back to clean up my three boxes, leaving the others that weren't mine. I went to check out because I was done looking at this point and walked by several other areas where shoes were scattered around the try-on seats and there were no customers to clean them up. Obviously the associate didn't want to clean up the store, and wanted the customers to do it for them. At check out, I told the associate that the rest of the shoes weren't mine, as you could tell by the shoe size (I wear 7s and the boxes around me were 9s) but I was appalled that she had the nerve to tell me to do her job. I work in retail and would NEVER dare to ask a customer to return their items from a fitting room or from their cart that they didn't want. Won't be returning.

The girls at the front desk are so rude. Not going back to this location anymore.

This store is the best - especially Caitlin & Mekeyla. I was picking up an online order and, after trying them on, realized they weren’t for me. So I wanted to switch them out for a different pair but had issues with the gift card I had used (the funds mysteriously vanished!) … these employees went out of their way to be on hold with customer service for almost 20 minutes to find a resolution. Caitlin & Mekeyla saved the day and I walked out happy!

Long story short: if you want a store that goes above and beyond for their customers, shop here!

I love this store, I always find the shoes I'm looking for and of good quality, the workers are very attentive and pleasant.

I like to buy my child's shoes here, a little expensive but very good.

I had to exchange some shoes for my granddaughter and the sales guy whom I later found out was the manager, was super friendly and helpful! Walked me right to where I needed and just sat there and cut up with my sister n i.

I love the shoe selection here and the prices are great! From High heal dressy to running and hiking they have it all. Purses and more. Love shoes? You will enjoy this store.