Dunrite Hvac Services, McKinney TX

The HVAC winter check up service was quick & efficient. The tech was professional & efficient. He explained the process & the state of the equipment. He’ll be back in the Spring to check out the a/c. Quick & complete!

I had another well known company come out for the same problem and they couldn’t identify any issues and couldn’t leave the house quickly enough. All Year was responsive, through and professional in their assessment. They provided multiple solutions for the identified problem including a low cost fix. Highly recommend!

I appreciated him coming over that day, But we were told 20 minutes and it was over an hour. I was also disappointed about having to maybe spend an additional $520 on a fairly new air conditioner. I haven’t decided what I’m going to do.

These guys are always so dependable and professional. They came out for services, did a thorough check and gave recommendations without being too sales-y. Brian was so knowledgeable and patient in explaining everything to us. We will continue using them for our bi-annual maintenance as well as any HVAC needs!

We have used Dunrite for years. You actually talk to a real person when you call. They are very professional and responsive. Can usually get them out to the house the same day I call in order to diagnose the problem. And typically repairing either that day or getting new parts and repairing the next day. Super friendly and professional! Definitely my HVAC service company of choice! Definitely recommend.

We recently had the pleasure of working with Brian Moore for HVAC services in our commercial space, and the experience was nothing short of excellent. Brian's service was not only fast but also carried a level of professionalism that exceeded our expectations. His expertise was evident as he efficiently addressed any issues and patiently answered all our questions regarding system maintenance. Brian's commitment to customer satisfaction is commendable. We now have a well-functioning HVAC system thanks to his skillful work. We highly recommend Brian Moore for his outstanding service, and we're confident in awarding Dun-Rite a well-deserved 5-star rating.

Money grab. No ethics. These guys bought Nick's air after he passed away. I loved that company. Nick was a wonderful person. Too bad this company isn't following the same ethics that Nick's Air followed.
Called for service. Was told there would be an $89 trip fee-no problem for me. If a part or service was needed, was told that the $89 would go toward the final bill. Job to 15 minutes (5 of which the tech was outside gabbing on the phone). The Tech (who was very nice and professional) blew out the clogged line. I was paying by CC so he took out his iPad-that could not get a signal. He said he couldn't tell me the final price, but the 89 bucks would come off and it wasn't that much more. I trusted and signed. He said, 'the gal at the office would send receipt". Instead of a receipt, I received 5 different PDFs with estimates for maintenance agreements. I never even spoke the tech about maintenance agreements. NO receipt.
I finally checked my cc statement and there was a $235 charge for Dun-rite! Yes, 235! That means the final bill was fricking $324 before they were so nice and took off the $89! (I’m being sarcastic!) I left messages and emailed them asking what the heck was going on with this bill and the email with maintenance agreements. I received a call back from a young woman-she was very nice-but I was told in no uncertain terms, that the $235 was the final bill.
This was not a ‘repair’ or ‘replacement’ of the line. This was two seconds of blowing the line out. Ridiculous.
You’d think they would want repeat customers. Apparently not.

Technician who was on time, respectful, he checked both inside and outside units.
Good job
Thank you

I have to say that a Tech named William, an older gentleman, has brought back my business to Dunrite Hvac. I have 2 houses and a total of 4 air condition units. William has done a fantastic job of diagnosing our latest issue at 1 of our houses. The job ended up being a little more than originally planned. However, William stayed in contact with us thru the entire process. He stayed on top of getting the parts as quickly as possible and getting back out to install the needed parts. He even went into the office on Saturday just to bring us portable air condition units so that we would not have to go thru the heat of the weekend without air. I really appreciate that since we have grandkids in that house. I can't say enough good things about William. He is honest. He has integrity. He really cares about his customers. He is very knowledgeable. I am VERY impressed with him! Many thanks to him for all of his dedication and hard work. As long as he is working at Dunrite, they will keep my business,
A shout out also to Lewis for all of his help. I have had quite a few conversations with him over the last 3 days and he has also been helpful.

My A/C broke down in the morning and a technician was dispatched for the afternoon. Garison was on time and super professional. He was patient with answering my questions and was very knowledgeable with his answers. Best tech I’ve ever had on any service call period.

Repair was down first thing in the morning because a new blower was needed.

Best experience with a A/C combo and O highly recommend them, in fact, I have referred them to a neighbor recently.

Brian Moore was an excellent technician. He was able to patiently share his expertise with me and made complex terms easy to understand. Brian ensured all my questions were fully addressed and walked me through the process of implementing solution from testing to showing results.

Thank you Brian, you have ennead my trust and future business.

I had Mr William Taylor come out and fix all the issues that I had with my unit. He was very professional and very experienced. He was able to detect all the issues and explain to me what was wrong and what he was going to do to fix it. I am happy Dun rite hires great employees that hold the core values of its company.

Marc Greenhaw

William showed up and took his time to assess and explain his impression. Have good solutions and did a great fix! The general dispatch folks were also kind and efficient.

My best part was my experience with the office manager who was very helpful in getting someone out toy house quickly. Unfortunately they didn't resolve the issue but communication was top notch.