East Lake Cat Care Center, Dallas TX

My partner and I have been trying to solve the mystery of our cats huge barf attacks that occur every 6 weeks. The vet was beyond impressive in her knowledge of cats. Like listed all kinds of things it could be in order of most to least likely. She was so good she even could feel a small variance between his two back lymph nodes. I’ve had pets of all kinds including parrots my 30+ years of life and have never been so impressed with a vet.

The office itself is so cute and beautifully decorated, with two calm sweet orange cats roaming about to pet too.

I have a high standard for vets and these people were the best I’ve ever been to ever.

We have been a proud Cat owner for 50 years and have been fortunate to have placed our cats in the care of many different Vets in Houston and Dallas.
The Best Of The Best has been East Lake Cat Care Center in Dallas. In fact I affectionately refer to them as my Favorite Cat House of All Time.:)
They are responsive, timely and extremely caring. They have bent over backwards to make my cat and I welcome and have provided service above and beyond what I would normally expect.
Recently, my favorite cat of all time, Cleo, contracted Cancer and had an inflamed Pancreas. I had no choice but to send her "over the rainbow" to relieve her of any future pain or suffering! Hard to do it, but East Lake was there for me everyday while I had to let go of my 14 year old girl.
In Sickness and in Health, East Lake has been there for me every time and, in fact, to help me with my healing they introduced me to my new cat, Stevie, who immediately jumped in my lap and convinced me that I had to welcome her into my home. She's one year old, and has already had a healthy litter of 5 kittens (cats do believe in pre-marital "cavorting").
It's important, once you find a great Vet, to stick with them so they have a great history on your Pet and can resolve issues quickly.
If you have never utilized East Lake Cat Care Center and Pet Hospital, you should give them a try.
They are A #1 in our book!

OH WHAT A WONDERFUL CENTER FOR ALL CATS, KITTENS, ADOPTION. THEY TOOK IN AN INFANT KITTEN I FOUND & ARE BOTTLE FEEDING IT. VERY CLEAN & COMFORTABLE

Even though the wait to adopt was a little longer than expected, I found the newest edition to the family! Staff is really friendly and the animals are well maintained!

I have received excellent attention and my cats have gotten excellent care every time we have visited East Lake. Highly recommended for people like me, who appreciate dog-less clinics for their cats.

That was wildly frustrating. I called at 2pm today to ask if they could treat my cats herpes. For anyone not familiar, his symptoms of congestion and eye discharge worsen during high times of stress. After placing me on hold for a short time, another person answered and said I could bring my cat right now and drop him off for the vet to see when they could. After sharing that I'd prefer an appointment she shared that I could come in at 6pm. At 5: 45 I arrived and the receptionist could not find my appointment. She made calls stating that she didn't answer my call yet she was the only one working. This was in a tone that insinuated that I called the wrong place, which I knew I didn't. I'm addition, during this line of calls, she kept saying I was asking about cat hepes in a tone that insinuated that I was completely ignorant to what's actually wrong with him. After talking to others in the back, she shared that she was the one who talked to me but that we got disconnected. I then stated that no, made an appointment at 6pm today. Upon further searching, it seems that my call ended up getting answered by someone else that it shouldn't have been.
Why did she act as if she wasn't the one speaking to me? If she thought we got disconnected, why didn't she call me back? Why did I have to put immense stress on my already immunocompromised cat to not get seen by the doctor? Immense lack of ownership on their end

They are always so nice and friendly there! They gave me some great advice and they never keep me waiting. I have a great experience every time I visit, and they take great care of my furry friend.

Horrible communication. Spoke with a receptionist that scheduled me a totally different date that I never agreed to. I showed up, was led into a room for my cat, and then told I had to leave. Big waste of my time unfortunately.

The Cat Care Center was much less stressful for Eddie in the cat only environment. Dr. Miller was very comprehensive in her assessment of my very sick cat. She was great at communicating with his primary vet as we live a good distance from Dallas. Eddie is a bit angry and bitter about the trauma of the last several weeks but well on the road to recovery. Thank you Dr. Miller and the Cat Care Center for taking such excellent care of my boy!

Kitty/cat heaven!
We adopted sister kittens.
The whole process was WONDERFUL!
The inside is wonderful as well.
There are a couple of "play rooms" for the kittens/cats. There are also a couple actual bedrooms I have to assume would be for boarding.
The staff is very informative and patient answering questions.
I actually had someone keep in touch with me via text messaging. She sent me pictures of my angels.
The only negative thing I can think of is the front desk is not as responsive or welcoming.

The staff was very helpful and built a connection while we visited. Dublin and Ireland were both adopted from here and we will continue to work with East Lake Cat Care to ensure our boys are around for a very long time!

Always a friendly staff. Lots of kitties to see. Very gentle with both my boys who like to be difficult. Very clean and welcoming environment!

I love, love, love the East Lake Pet Resort. My “former orphan”, Owen Wilson, is treated like the star he is during his stays. I know that my senior kitty will get THE BEST care while I’m away. Getting daily photos of Owen Wilson brightens my day! If you have to (get to!) travel and need the best pet hotel for your furry family member, East Lake Pet Resort is the best place in Dallas! Kate and her staff will take amazing care of your sweet fur baby!

I got my kitten from here and the foster family that she was with was absolutely amazing. I could tell how much love and time was poured into her and she’s been the most incredible cat. These folks truly care!