East Texas Automotive, Tyler TX

I was a walking. They took my truck right in, drove it over. To the front wheel alignment place by 3 o'clock. I was out the door less than a $100. Fine people good work.

These guys are are awesome! They're quick, efficient, detail oriented and very professional! Everything they do is neat and done correctly. They also do a pretty sweet Hot Rod restoration!

Couldn’t find anyone that accepted Enterprise fleet service in East Texas. I made one call to East Texas Automotive and they called Enterprise immediately and got it setup. Anytime I have a service need whether it be oil change or hood and complete front end rebuild from being tossed in a tornado I take it to East Texas automotive no questions asked! Marvin Salcido the owner is a wonderful man and Tim the manager is always welcoming upfront and honest I won’t use anyone else!

Wish I could give zero stars but that’s not an option. They took FULL advantage of a loyal repeat customer. I hope it was worth it because you lost our business. My husband has been going here for years and was just about to get his next set of tires here. Has gotten tires and more for 3 vehicles over 6 years. Never shopped around, never questioned their pricing. Yesterday we were 100% gouged for a battery. I won’t share specifics but do your homework. My husband never asked the price because after years of service he trusted this company. I literally almost fell to the floor when they gave me the total You took advantage and should be ashamed. It’s not about the money it’s the point. I hope the money you made doing that was worth it because we will now find a different place to do business that deserves that. Respect and loyalty, not here. Please look at reviews and do vine work before trusting them. Good luck.

I took my car to East Texas Automotive because they participate in SNAP Auto Loans. I'm used to being able to at least save a few dollars on Auto parts when I've brought my car into a shop, but I wasn't able to here because I was told the shop wouldn't be able to insure the work. That and the pricing would be my only knock. I ended up with a 1200$ bill for a oil pan and having it replaced and my oil filter and oil changed. I appreciated the customer service, Brandon went above and beyond when we had an issue with the SNAP financing. Thank you East Texas Automotive.

What an amazing family oriented business! I have been two years without A/C in my car. Brandon and his team got it fixed for me really quick, and the professionalism is just off the charts! Thank all of you from Cathy, Kristal and 3 month old Baby Liam! You've got a customer for life. And lots of referrals coming! Going to keep you busy.

Brandon literally saved me. I took in my son’s truck that had been at another shop for six months with zero progress. Immediately Brandon recognized the problem and began an extensive forensic on the truck. He was able to find the problem, give me options and to this day the truck is running great. Will be a customer for life

Needed a heater core replaced on a 2000 grand marquis. This was back in may of 2020. When I tried to use the heater this fall it would not blow hot air. I took it to another mechanic who said the radiator reservoir was low of antifreeze and several plugs under the dash were not connected. I am very dissatisfied with the work and will not return.

Do the work they promise to do in the time frame they promise to do it and at the quoted price. Who can ask for more?

Brandon and his team were professional and courteous from the time I dropped off my vehicle till I picked it up. After diagnosing the issues with my engine they put together a cost for the repairs prior to the work. They explained to me exactly what needed to be done and why. My vehicle needed some major engine work and I am super pleased with the outcome. It’s running great. I am so glad they did my work. Brandon and his mechanics are amazing. I highly recommend East Texas Automotive.

Brandon and his team get the job done right! You couldn't find a better, more honest person to work on your vehicle!

East Texas Automotive is by far the best automotive shop around. The owner and mechanics go out of their way to get stuff done right and on time. This is a solid 10 star shop.thanks for the pleasant experience ETA!

Best auto shop in Tyler hands down. I trust them from oil changes to larger breakdowns. Owners are SUPER nice and involved in everything that the shop does. I would never consider anyone else.

The only downside is they wont drive me to work ;)

Brandon and his crew are amazing! They fixed my car before the time frame he gave me and it was done perfect! Highly recommend East Texas Automotive!