East Texas Hot Tub Longview

Heidi in the hot tub store in Longview is absolutely amazing! She always helps me out and has such a sweet personality and it’s so welcoming to her customers. Go speak with Heidie about getting you a new hot tub!

Heidi is always so helpful. Nice having this store in town and not have to drive to Tyler or Dallas

Heidi is so amazing! I’m a newbie when it comes to hot tubs and she is so patient and kind! She is very informative and knowledgeable. I will definitely be returning for all of my spa needs:)

I just want to let the world know that the Hot Springs hot tub we purchased from Heidi at East Texas Hot Tub 2 years ago has been nothing but amazing! Heidi has taken care of me for two years now. So if you are in the market for a hot-tub you definitely need to talk with her first. Thanks again Heidi!

Heidie is extremely knowledgeable. She answered all my questions and got us all hooked up.

What a tremendous experience we had with Heidie! We know nothing about hot tubs, just knew from research and family that we wanted Hot Springs. Heidie has such experience/expertise that we felt very secure in her hands. Electrician, Jerry, was amazing and Jerry, the delivery and start up man, was equally efficient and a pro. We have never experienced such fast and professional service! Can’t recommend them higher!

Pulse is a great tub. Loving the ease of the salt system. Excellent and prompt communication at East Texas Hot Tub, Longview. Thank you for your knowledge Heidi.

Heide Healy at East Texas Hottub / Spas was helpful and informative throughout our buying process and through installation. Efficient and pleasant to work with! I highly recommend her services. We Love our Spa!

Heidi is absolutely wonderful to work with! She goes above and beyond with customer service! She is extremely knowledgeable & offers suggestions & advice when asked. The process of buying a swim spa and/or hot tub was made very easy and she answered ALL of my questions, which was numerous. Even after getting a hot tub and discussing the swim spa with her the pros/cons of having both. (which there aren’t any cons honestly to having both) I am so extremely happy with my purchases, service, support, and am confident I made the right decision and choices for me and my family with her assistance. I look forward to continuing to work with Heidi & East Texas Spa in the future! Thank You Heidi!

Yay, Heidie is back! I haven't been to the store in quite a while. It was so nice to see you today. Thank you for all your help. So glad you're back.

Heidi was a pleasure to work with. She found us the tub we wanted very quickly. We are very pleased with the service from the purchase to the delivery and set up that Tony and his guys did. We decided on a refurbished spa and it turned out great. They have been quick to respond to any questions or concerns we have.

So nice people, helpful also! I'd recommend them if getting a hot tube, made it easy and set up was great also!

We recently bought a home with a 2007 Hot Spring hot tub. We’ve never had a hot tub before, but it was obvious it hasn’t been serviced in a very long time. We took out the parts we thought needed to be replaced to Heidie in Longview and she knew EXACTLY what we had and needed to get it up and running. Within 4 days the parts were ordered and one week later this hot hub is working just like new! We can’t be more thankful for Heidie’s urgency in getting it working and her knowledge on the product can’t be beat!

We shopped a few other places for our hot tub, but our experience with Heidie was exceptional. She was honest and very knowledgeable. She didn’t act like a sneaky salesman. From the day we walked into her store until we received our hot tub, she was awesome. We love everything about our hot tub and it’s the best purchase we have ever made. Very therapeutic and has made us feel overall more healthy! Thank you Heidie!

We bought a hot tub from Heidie at the Longview location.from day one she went above and beyond to meet our needs.not only did she find us a hot tub during covid (someone backed out of their order) but allowed us to keep it in storage until our pool deck was built.she is extremely knowledgeable and answered all of our questions.including texts after hrs to help us maintain our hot tub right! We love our Hot Springs Envoy! WE owe Heidie a big THANK YOU for making it happen and for going above and beyond!

Called to have my hot tub repaired because it quit working. The service guys showed up and said the ground fault plug was bad but after replacing it there was still no power. After further checking they decided it was a fuse blown but they didn't have the fuse and said they couldn't get it.told me to take it to a hardware store and find a replacement. After telling them I have no knowledge of electrical stuff or fuses they they then charged me $250.00 and left. The hot tub was still not working so I basically paid them to show up and do nothing to repair the problem.i would NEVER recommend them to do repair work.

Not helpful staff. Didn't know much about tubs. Handed us the brochure when we asked questions. Want interested in selling us an affordable tub just wanted to sell us most expensive one they had once we opted got a cheaper model the guy became disinterested. Would not recommend.

Showed up at 5: 25 pm today the store was already closed. Hours on door said closes at 6. I guess we will take our business somewhere else. I would give minus review, but says I have to give at least a 1 star.