Edible Arrangements, Arlington TX

Leaving a review all the way from NC! My niece recently moved to Prarie View and unknowingly I ordered to her old address. The driver called and realized my mistake and was able to re route to her new address. Thank you for saving her birthday!

Made my arrangements later in the day. They called to change it to the next day and now, they said I’m sometime after 3 and haven’t even refunded my same day delivery. Highly disappointed with this location.

Don't recommend this place. I placed an order for my daughter's birthday. I received the chocolate covered strawberries, however upon the delivery, with the balloon was missing! Called numerous time and Noone called me back! I paid for something I didn't get!

Absolutely 5 stars for the excellent customer service I received on Saturday, September 30,2023 from Diana! Thank you so much Diana for assisting me with my order.

I had the the most helpful experience at edible working with luna she helped me find the perfect gift for my wife.

Place order at 12 to pick up at 1. We went to pick up and they was closed. Online hours say 2

I was supposed to get an order on my birthday & they never came, never communicated about why my order didn’t get delivered even tho it was paid for. Called the next day in the morning got an excuse of they didn’t have enough drivers, so I would get it today & be first in line since I am 12 minutes away from them. It is now 4pm & I am calling them again because I still do not understand where my order is & they close at 6pm. I am on hold I just want a full refund now because I’m sure it will not be fresh.

Manger Cynthia hired my 18 year old daughter to work without completing any paperwork and telling her she would be paid through Zelle. She called her in for an interview at noon on Monday, hired her on the spot and she stayed until 5. She continued to work the following days from 9am until 7pm with a 30 minute break. I questioned my daughter about her experience on the new job which is how I discovered no tax documents were done only a paper application and a computer log in that I told her to at least get a picture for proof. After my daughter was fired because she needed to leave at 6 she hasn’t been paid. I called and spoke to Cynthia on today who basically said my daughter was a temp and doesn’t have a date to get paid… even though she was told pay is weekly. Would not even provide the owner/corporate info. Crazy part my daughter only applied here after an order she placed for me on Valentine’s Day I raved about. At this point I wonder how many people are working under the table or not getting paid.

Horrible customer service. They never delivered my order and now they won't answer my phone calls. Ridiculously horrible service

The manager is rude. If you have any issues they will not cancel a same day order, even if you ask for cancelation BEFORE they make your arrangement. I called to make sure they hadn't started it, it wouldn't arrive in time and it was too far for pick up. Knowing I wanted the order canceled they made it anyway and then called me to tell me they made it anyway and it was not going to be canceled, but not without being incredibly rude. Next time, I'm just going to pick up flowers.