Edible Arrangements, The Colony TX

Horrible customer service. Spend $88 for moldy sweaty watery strawberries and moldy dying flowers. What kind of service is this? And why has no one still gotten back to me regarding a refund? This was meant to be a gift for someone and thankfully it was not delivered directly to them because that would be extremely embarrassing.

Edible Arrangements - please give Luisa a massive raise and promote her to the very top. I had a time sensitive order that needed to be delivered. Instead of saying the company couldn’t do it, she took it upon herself to personably deliver the gift. That kind of character and dedication speaks VOLUMES. Edible Arrangements, take note: that is a valuable employee you don’t want to lose. She should be recognized, commended, and rewarded for her honorable character and dedication to her work. Thank you Luisa for making my Mom’s day!

Store closed extremely early with the open sign on and I think it’s time to drop the price 12 strawberries covered 50 bucks let’s be more reasonable like really I use to love this place but I definitely found a new place

Seriously some of the most beautiful flowers! My husband sent for Birthday and WOW, so fresh and beautiful!

When you open the door they have a bell that notifies them when someone has walked in but no one came out to assist or let me know it’ll take a second. I saw a girl in the back doing something, so I waited and I’m sure she saw me but no one came out. I don’t think they have ac since it’s hot in there so I left after awhile. Get them some ac and maybe they’ll come out next time.

Had a last minute Mothers’ Day order placed late on 5/13, which was ready for a pick up by 10am on the Mothers’ Day. The order was well packaged and ready to present! Quality service with a smile on a very busy day. Mission accomplished!

Your store is never open till 6 it’s always closed by 4 pm! Also it’s never open on Sundays have gone several times and the lights are always off! I went yesterday and it was 4: 05 pm doors were locked! Shameful!

I wanted to place an order to surprise my girlfriend.
I tried to place an order online, but your system would not allow me to get past the pickup date and zip code. It just sat there and spun.
So then I called and submitted two messages and nobody called me back.
I decided on something from a local grocery store instead. Disappointing lack of communication from your business.

Love this store they went out of they way to help me out love the customer service here I would really recommend this store to everyone who would like to make someone smile

Real bummer! Ordered strawberries dipped in chocolate at 10: 00am for anniversary, arrived at store 45 mins.before their closing time to pick them up yet the store was closed. Got there at 5: 10 thinking that was enough time with store hours for closing is 6: 00pm. Very unreliable for important events!

We got the Turkey arrangement which is really so cute. The fruit was so fresh and vibrant in appearance. My friends couldn’t wait to eat them. The cheesecake cupcake is probably my favorite thing there. So tasty.
Great Great service. The mom and daughter there were so patient with me. I will definitely be coming back to this location

Best customer service ever. I was so impressed with the quality of work and kindness of the employees. I had a ton of questions, as this was my first Edible Arrangement experience. She was so patient and kind, as she thoroughly explained all of my options. I highly suggest this store to everyone.

Had a wonderful experience! Katy helped me pick out an arrangement and it came out beautiful! Would definitely order again soon!

I’ve been to a few edible arrangement shops and this one was by far the BEST. The fruit was so fresh and displayed beautifully!

Stopped by while traveling to pick up a gift. Some of the best treats I’ve had and the friendliest staff! Had no clue they had so many fresh items available.