El Pollo Rico # 6, Austin TX

Great food for a drive through. My favorite fast food mexican. Great prices for half and whole chicken meals.

You have know Spanish when you go this Place, Because the Lady couldn't Understand me She had fine someone talks English so they take my Order, For My food kind of Plain and Dry too, Not Tasty/ But there Was Other times I Went I Order Something Different food taste OK.

I Always ask for flautas with a side of Charro beans and rice.
But always get extra rice of refined beans. All I ask is for an original flauta plate the way it come with a side of Charro beans and rice

Super tasty, had the taco plate with al pastor. Super good, just the right amount of spicy and sweet when you add the lime and green sauce. Flan was really good too.

I but platanos Fritos they didn't have cream I ordered Rico bowl no beans they put the beans I don't know why but looks like the people who work there they don't care how they do the orders.

They put waaaaaay too much butter on their papa asada. When asked for a reorder, they laughed about it then sent out a second one just like the first. I'll drive farther to the one on Pleasant Valley before I come back again.

There are some good deals here but for the most part the chicken is cooked well and sides are tasty as well.

Extremely disappointed with my order. Normally this is the location my family orders from but the chef must had a bad day. Tex mex comb had only 5 small strips of meat. The baked potato had a sprinkle of meat.

Every time I go to this location (oltorf) there is a problem with something. My nachos are always without cheese and my chips are always soggy and cold. I don’t understand what’s so hard about saying there’s no cheese. And they always seem to out the cheese at the bottom snd everything else on top of it. The employees are rude. I will drive a couple miles farther just for better service riverside always gets it right.

Small but great options for some vegan choices salsa and chips and green verde sauce is great or baked potato and refried beans with corn tortillas or cool too

This how they give my twice I called to try and get a manager but they guy didn’t want to he said no and hang out this is not ok horrible service

I should really avoid this location but it is the most convinent for work with a drive thru. Their food is great, but the service is horrible. Today again I was left waiting at the drive thru. No - I will be right with you. I had to say hello. I order a chicken plate with only rice and an extra green sauce. I realized once I started moving that I did not tell her I wanted dark meat. They did not ask. Since there were 4 cars ahead of me, I tried calling the number listed on maps but could not get through. When I go to the window and told them I needed the dark meat. The girl said she gave me white meat. I reapated I want dark meat. She repeated that she gave me white meat and seem very annoyed when I said I did not like white meat and wanted dark meat. As I was pulling away I could not find the sauce and ask about it. Not very friendly she said she put it there I found it at the bottom, but not the extra one I asked. Again with a not very friendly attittude, she gave the sacue. Not a good feeling coming here. I will avoid it in the futre and to the one on Riverside. It is not abouthe forgetting things, tha happens to all of us. It is how we react to it and how we are treated. I do not like how I am treated at this locations.

4 years ago
Love the chicken but they could work on the service. I have had to call them from the drive thru twice.

This location is not the best. First, the rice was cold. Chicken was overcooked and chewy, unlike the location by bastrop hwy that is well cooked and perfectly crispy. And they were out of peppers and onions.

Delicious! Very good price for the amount of food you get, and it's always made fresh.