Energy Capital Credit Union, Spring TX

Christy was outstanding in assisting me at the credit union. She was extremely nice and professional. Thank you

Bought a vehicle and used them as my loan provider the dealership called saying that they have not got their check after 25 days and asked us to return the Vehicle because the bank never sent their check to them …the worse bank I used to do my loan with ….

Very patient and pleasant staff who supported my request, resolved my issues with a smile!

Terrible customer service! Not able to help customers in simple needs! App is completely useless!

I would like to give 10 stars to this Credit Union and Branch the Manager Joshette Jackson, at the Springwoods Village location. She educated me on my finances and helped me build my credit years ago, and of course if fell behind to only reach out to her again and with no hesitation she helped me Succeed again, she provided me with best Customer Service and financial knowledge that anyone could ask for. She is an expert in Finance and she is a Gem all around. Ms. Jo helped me become the person I am financially today and I'm glad to be a part of Energy Capital Credit Union. This was the best decision I could have made with any financial institution. Kudos to Ms. Jo - I feel safe with her and the Credit Union.

I've been a member of ECCU since '99. Though all staff is courteous & helpful, Ms. J. Jackson is my go to person on the rare occasion that I may need special attention in a timely matter.