Epps Realty, Mesquite TX

Lisa have went above and beyond to help my family get a house I'm extremely grateful for her hard work would definitely recommend

Super friendly, super professional. Considering selling our house and asked for a consultation. They were there that day. Not pushy, not fake. Will definitely use them when we know what we are ready to do with the house.

I would be very careful if you are a tenant, or you are going to use Epps Reality to manage your rental property. Melinda will not respond to phone calls or emails. By chance, if you do get her on the phone, she will dismiss your concern or question and tell you she will call back and you will not hear from her.
Sent an email on 2/17 and received a response on 3/27. Never have I ever dealt with anyone as unprofessional as Melinda.

Do not recommend when told Melinda about ongoing issues she sent a very unprofessional worker to fix issues said he was going to get supplies and never returned. He showed up on a four wheeler

We have rented with Epps Reality for about a year. They are always prompt in their responses and show a high quality of professionalism. Epps made my moving process so easy. It didnt feel like a business transaction but very personalized. I would recommend them to anyone I know.

We like many others in these reviews had a bad experience with Melinda Epps. Unresponsive from the start, we submitted an application but emailed her multiple times including our realtor asking pertinent information on the details of the lease before paying the fees and moving forward with the process. She ignored every single question asked and only responded to tell us to pay the app fees. I finally emailed her and told her we were no longer interested in the property because if this was the level of urgency with which she conducted business on routine questions we did not want to experience being tenants requesting service and waiting and hoping for a response. After reading the other reviews I'm thankful because it seems her and her agency are inefficient and unprofessional across the board. Thankfully we aren't stuck in a house depending on her.

Don’t rent though them they will not fix anything or help you it’s all money for them, all there houses are run down junk
Melinda Epps takes things very personal and will say i”it’s not my fault “ very bad company with no integrity.

The staff at Epps has been kind, courteous & very helpful with my family's needs.

I've leased with them for 2 years, they are quick to contact you about concerns or maintenance items that need addressed, staff is friendly and up hold great communication

This broker has been in the business for over 30 years, but she has very low professionalism and is rude. Called to inquire about one of her listings as a self represented buyer. Right from the start of the conversation she spoke very arrogant and uninterested to shed any extra info about the property. I believe she had the impression based of her experience that I might be waisting her time. Little she knew, I was a cash offer investor. I feel sorry for the sellers who are represented by this agent and thank god for technology which will eventually extinct these lazy brokers.

Epps Realty manages two property's I own. They are great at doing background check on applicants and getting my homes rented. My home was rented to Angelia last year. She would not even have qualify to rent the house if her father wouldn't have co-signed and been paying the rent for her. She left the house empty during the freeze last winter with out turning the water off. It cost me over $600.00 in repairs. She left the house dirty, tore holes in the vinyl flooring and didn't even clean the oven, yet expected to get her entire deposit back. Lesson learned don't rent to young people that expect everything to done for them and not pay the penalty when you tear up others property.

I had to sell my Mom's house she lived in for 52 years. Belinda was so knowledgeable on what needed to be repaired and the presentation of the yard. She arranged all the work inside and outside for an extremely reasonable price. As a result, the first showing resulted in an offer at full asking price. She and Micheal were so helpful throughout the inspection and appraisal - there were a few surprises, not from the buyers, but from their side of the ledger - as we proceeded through the process, but I always felt I had the absolute best advice and representation possible! As a result of the above and beyond efforts of Epps Realty, Mom will be able to enjoy her golden years in comfort!